•Phones. Copier, and Fax Machine
Security Officer May 2014 to CurrentSecuritasMont － TX.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Answer alarms and investigate disturbances.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.
Intake Clerk II March 2009 to July 2012TDCJ Plane － TX.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Create RAP sheet about offenders Enter information into system for strength Print out DPS reports Schedule offenders that are coming in to interviewers Help prep paperwork for testers and interviewers Create folders and insert all paperwork Help enter visitation list into computer Enter RAP sheet into Pull- so paperwork can be distributed to other departments Lowe's Home ImprovementHouston, TX.
August 2002 to March 2009Plant Receiver
Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins.
Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
Requisition and store shipping materials and supplies to maintain inventory of stock.
Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Supervise others and provide on-the-job training.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Offer customers carry-out service at the completion of transactions.
Receptionist January 2001 to August 2002Comfort Inn & SuitesJohnstown, PA
Greet, register, and assign rooms to guests of hotels or motels.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Compute bills, collect payments, and make change for guests.
Record guest comments or complaints, referring customers to managers as necessary.
Review accounts and charges with guests during the check out process.
Transmit and receive messages, using telephones or telephone switchboards.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Date-stamp, sort, and rack incoming mail and messages.
Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Ask customers who become loud and obnoxious to leave, or physically remove them.
High School Diploma : 6 1999PA.
accounting, Ask, Balance, basic, bookkeeping, calculators, cash registers, credit, delivery, doors, Fax Machine, hand tools, inventory, machinery, mark, materials, Microsoft Excel, mail, money, windows, Microsoft Word, Copier, police, policies, postage meter, power tools, reporting, scanners, scheduling, shipping, switchboard, tables, telephone, telephones, Phones, transportation, articles
Credentials and Licenses
•Private Security Registration License # 629875
•Industrial Safety Training Council (ISTC) ID # 62-9875