Dedicated professional with four years of outstanding performance in the U.S. Army. Earned two promotions and excelled as a leader. Accountable, ambitious and able to remain focused in challenging and stress induced situations. Offering professional service with excellent team playing skills. Producing a safe environment for customers and staff by providing professional health care. Graduated at American Institute of Dental assisting. Proficient at taking x-rays, disinfecting and preparing room setups for patients. Proficient at customer service phone relations, phone switch board and taking on front desk responsibilities. Accounted for the safety of equipment valued in excess of $600,000. Secured the personal safety, training, and performance of two U.S. Army soldiers. Promoted security operations by monitoring and instructing classes consisting of 15 to 20 students. Conducted training in First Aid, Survival, War tactics, EO and Security. Proved security response with tenacity, endurance, and dedication by remaining of sound mind and proving to be a leader during challenging times in Iraq while remaining an excellent team player.
Offering productive and friendly services that enhance team performance and ensure a professional customer-focused image for employers. Promoted early by demonstrating an over-achieving dedication that maximized results for the entire team. Provided internal customer service by relating with all personnel in a congenial and professional manner that facilitated the development of a diversified group. Youth Counselor skilled in mentoring and guiding youth struggling with behavioral and mental health disorders, as well as pending criminal cases. Strong knowledge of crisis intervention and suicide prevention tactics.
Criminal law knowledge
Crisis intervention training
Search and seizure procedures
Correctional facility procedures knowledge
Suicide prevention training
Firearm operations trained
FOID card holder
Safety and security-oriented
Strong interpersonal skills
Segregation unit specialist
Central and pod control
Conflict resolution skills
Security Officer01/2012 to 10/2012 Qualitest Pharmaceuticals – Huntsville,
Did ECP control at gate.
Signed in every truck and vehicle that came through the ECP.
Assigned security officers to contractors to escort them through property.
Monitored all camera monitors though out the campus.
Checked every individual personal bag of employes as shift changed ended.
Receptionist through out bld when need and worded the switch board.
Kept record of my every movement and who i released and when I left my post.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Completed intake paperwork, fingerprints and searches.
Searched the building and grounds, living quarters and work areas for contraband.
Ballad Iraq Team Leader01/2008 to 01/2009 U.S. Army – Huntsville,
Serves as the BN's Materiel Supply Sergeant in a Special Forces Support Battalion prepared to deploy and conduct special operations throughout the USCENTCOM AOR; responsible for maintaining 402 lines of Authorized Stockage List (ASL) valued in excess of $636,000; specializes in unit level maintenance administrative data entry using the Standard Army Maintenance System Enhanced (SAMSE); provides logistical support to 21 customers throughout the Group; prepares daily, weekly, and monthly reports sent to higher headquarters; responsible for the health, welfare, training, and employment of three noncommissioned officers and two Soldiers.
Oral arts dental lab The dental laboratory technician takes on significant responsibility as a member of the dental health care team.
Dental technicians make dental prostheses - replacements for natural teeth to help people who have lost some or all of their teeth to eat, chew, talk and smile in a manner that is similar to or better than the way they did before.
Drafted military and nonmilitary correspondence.
Supervised the creation and validation of anti-terrorism plans on all ships.
Sorted and routed incoming correspondence and messages.
Developed and led training programs in preparation for combat.
Employed, fired and recovered anti-personnel and anti-tank mines.
Wrote office job descriptions and directives.
Operated and maintained communications equipment.
Managed [Number] paying agents with accounts in excess of $[Amount] million.
Expert in tactical and technical guidance.
Communicated urgent orders and directions effectively to team of [Number] personnel.
Operated and maintained equipment worth $[Amount] in contaminated areas.
Supervised improvisatory construction projects.
Documented and processed classified materials.
Led fire team during infantry dismounted battle drills and situational training exercises.
Coordinated integration of company weapons systems into those of adjacent platoons.
Supervised teams in support of security and installation law and order operations.
Guided and coordinated unit's force protection programs to meet fleet requirements.
Planned crime prevention measures and operated police desks.
Tracked personnel and supplies within the company.
Tracked and filed administrative paperwork and personnel folders.
Maintained 100% accountability of all assigned equipment worth more than $[Amount].
Reviewed disciplinary and other adverse actions and made recommendations.
Planned and briefed personnel on missions.
Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Operated and maintained field communications equipment.
Established and commanded field communication operations.
92 automative Logistic spealist 01/2007 to 02/2011 U.S. Army – Apo, Ae Germany / Camp Anaconda,
Interfaced with management and colleagues in a professional manner.
Upheld top-quality workmanship and excellent customer service.
Diagnosed computer and electrical failure with appropriate testing equipment.
Cleaned and removed grease on engines and engine compartments using specific chemicals.
Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
Maintained vehicle records by recording and filing all service and repairs.
Managed the front counter, including answering the phone and opening and closing the shop.
Examined gauges and dials to verify that the testing equipment was working properly.
Oversaw daily office operations for staff of [Number] employees.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.
Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Liaised with vendors to order and maintain inventory of office supplies.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Planned and executed all aspects of office headquarter move.
Managed executive calendar and coordinated weekly project team meetings.
Posted receipts to appropriate general ledger accounts.
Researched and resolved accounts payable discrepancies.
Developed and managed communications strategies, plans and budgets.
Served as the primary point of contact for incoming media calls, including requests for meetings and interviews with company executives and experts.
Developed key messaging, branding and positioning statements.
Created interactive digital presentations for executives.
Established and maintained external communications calendar, and managed scheduled assignments.
Provided feedback to all departments on brand consistency in outbound communications.
Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Implemented marketing strategies which resulted in [number]% growth of customer base.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Scheduled weekly inventory pickups and deliveries with vendors.
Prosthodontics Dental lab
Shipping and Rec – Huntsville,
Prep dental cases the night before to go out.
In the morning I would gather every case and take them to each individual Dentist office.
I would answer phone from dentist to check on the cases.
Input and out put data into computer as more cases came in.
AT the end of the day we packed up cases that needed to to shipped out ups, or fed-ex.
U.S. Army Basic Training, Ft Jackson , Virginia (2007) /AIT ( advanced individual training ) Ft. Lee, Virginia( 2008) / Bob Jones High School, Madison Al (2001) G.E.D .: Dental Asstisting 6 2011Calhoun Community College American Institute Of Dental Assisting
- Madison Mesa,
Coursework in Law Enforcement, Correctional Administration and Information Security Systems
Criminal Justice coursework
Suicide Prevention Training
Gang and Drug Investigation Tactics seminar
Coursework in Law Enforcement, Correctional Administration and Information Security Systems
Student government representative
Awarded the Overseas Service ribbon in 2008
Maintained 100% accountability of all assigned equipment worth more than $12000 with no loss of equipment.
Developed a tracking system that became the standard for the battalion.
Trained and supervised more than 2 personnel.
Trained and certified nearly 2 soldiers as CREW Specialists.
Ensured smooth operations by supporting executive team.
Responsible for training all new employees to ensure continued quality of customer service.
Trained and supervised 3 employees in a fast-paced auto repair shop environment.
Worked closely with management to create and implement improved processes for oil changes.
administrative, Army, arts, Basic, Oral, Computer Literate, Crisis Management, Customer Relations, data entry, Excel, Microsoft Office, office, Power Point, Windows, Word, monitors, natural, camera, Receptionist, switch, technician, phone