I have great experience in security and customer service and satisfaction. and have been worked in many different places and dealt with all different types of situations.
I have succeeded in becoming a trusted and valued member of every Employer i have worked for. and moved up in several companies to manager positions.
Maintained up-to-date knowledge of store and company policies.Prevented store losses using awareness, attention to detail and integrity.Trained new employees. Resolved several situations involving customer service problems and customer complaints. Determined how to deal with all different types of situations. Ensured that customers and tenants were satisfied with my services. Answered phone calls concerning clients, handled complaints and responded to requests for information.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Addressed negative customer feedback immediately.Answered alarms and investigated disturbances.
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Helped customers in finding finding products they needed. Cross-trained and provided back-up for other customer service representatives when needed.Successfully interacted with customers.Assisted customers with store and product complaints.
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Responded quickly to medical emergencies, and fire alarms.Successfully managed the activities of team members in multiple locations.
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