25 years of experience working in commercial and residential construction, with four years working in Security Industry, I have the ability to multi-task in a fast pace environment, manage construction crews, job sites, and Security site. Ability to read and understand procedures, Demonstrates excellent organizational skills and is knowledgeable in all aspects of daily business operations. History of efficiently delivering results under aggressive deadlines. Entrusted with the most complex customer service issues as a result of exceptional ability to deliver and promptly resolve concerns and satisfy clients. Well season in superb customer service together with people skills with diverse back grounds and environments, my communication skills and professionalism, will be an asset to your company. Proactive Project Manager experienced in managing a variety of construction teams and projects. Successful in creating effective communication between personnel, general contractors and the management team.
Computed Data Reports
Duties & Responsibilities: Pre-action Panel Procedures.
Operating Procedures. M.O.P Procedures.
Facility Access Policy. Report Writing.
Emergency Procedures. Access Control/Lenel.
First Responder Certification. Access Badge Creation/Lenel.
Data Center access Policy. Operation Support(OSS).
Customer Service. CCTV Monitoring.
Worked under strict deadlines and responded to service requests and emergency call-outs.Attended local, regional and national trade shows for product development training as defined by territory needs.Managed quality communication, customer support and product representation for each client.Generated leads for new sales through telephone and email contact with customers.Took special orders in person and over the phone to generate [dollar amount] of additional revenue.Communicated all merchandise needs or issues to appropriate supervisors.Kept abreast of rapidly evolving technology.Accurately logged all daily shipping and receiving orders.
Facilitated processing of RFI's, submittal and samples among the general contractor, the owner and the owners consultants.Carefully coordinated plans and specs using marketing programming standards.Qualified competitive subcontractor bids prior to execution of contracts.Educated general contractor personnel on the quality standards throughout the construction process.Managed a team of 10 onsite general contractors for 12 months.Reviewed and investigated Proposed Change Order Requests (PCOR).Stayed consistent with project schedules and plans for all FFE installations.Assigned projects and tasks to employees based on their competencies and specialties.Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.Efficiently recorded and rejected incorrect deliveries of material to site.Monitored the safety of all construction activities, making on-site personnel safety the top priority.Assisted the project manager with bidding new jobs and projects.
Construction Trades Technology Certificate
Coursework in Finance
Customer Service, Electrical wiring, First Aid, Forklift, Framing, Hand tools, Lay-out, Access, Excel, Microsoft Office, Outlook, Word, OSS, Plumbing, Power tools, Rapport, Receiving, Report Writing, Sales, Shipping, SOP, Supervisor, welding
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