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Secretary Senior Resume Example

Resume Score: 90%

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SECRETARY SENIOR
Career Focus

Dependable, organized individual is seeking a position with Washington State Soldier's Home. Formal education includes training in locating, organizing and correcting errors in medical records and payroll records. Self motivated with strong goal setting and organizational skills. Over 24 years of varied work experience in health information management, patient registration and third party billing and management of data collection systems including development of mortality and morbidity tables used for planning reports. Developed and delivered training on the Indian Health Service (IHS) data collection systems of Patient Registration, Direct Inpatient, and the Ambulatory Care Data Systems to the Oklahoma City IHS health care centers and tribal health care facilities. Computer skills include Microsoft Excel, Word, Access, and PowerPoint. Demonstrated ability to work with, supervise both large and small groups, and handle projects simultaneously with successful outcomes. Excellent team player when working with small groups on projects directed toward meeting or exceeding organization goals or objectives. Medical Records Administrator with more than 20 years of experience planning, developing and implementing training procedures for medical record technicians.

Summary of Skills
  • Medical Record analysis
  • Registered Health Information Administrator
  • Certificate in Practical Accounting
  • Proficiency in Word, Excel and Access Software
  • Record analysis and reviews to meet program requirements
  • Tax Preparation
  • Bi-weekly payroll entry
  • Computer Literate
Accomplishments

Patient Registration and Medical Records

  • Directed team to develop steps to decrease patient registration times from one hour to 15 minutes
  • Managed over 3,000 records for storage and instant retrieval by record technicians.
  • Successfully organized data entry of payroll records with less than 5 or less errors bi weekly.
  • Trained clerks on patient registration using computers.
  • Managed the Freedom of Information Requests for the Indian Health Service, Oklahoma City.
  • Monitored medical records releases under the Privacy Act.


Work History
Professional Experience
Secretary Senior, 06/2015 to 09/2015Company Name - City, State
  • Collect leave and overtime forms from nursing staff for data entry into the payroll computer system.
  • Manually add shift differential and weekend premium codes to all registered nurse computer payroll records.
  • Add shift differential to on call certified and licensed staff working day, evening or night shifts.
  • Enter schedules into an Excel Spreadsheet.
  • Answer the phone for staff who call in and take unscheduled leave.
  • Call on-call staff to replace uncovered shifts.
  • Generate reports for the Supervisors.
Assistant Health Services Administrator, 01/2005 to 01/2008Company Name - City, State
  • Supervised mid-level providers, nurses and medical record technicians.
  • Responsible for admission and orientation presentations to new commits on access to health service clinics.
  • Reviewed inmate sick call requests to schedule appointments to see appropriate providers.
Medical Records Administrator, 01/1997 to 01/2005Company Name - City, State
  • Responsible for the overall management of the Health Information Department.
  • Added ICD-9 codes to long term medical records discharge diagnoses.
  • Responsible for design of a customer service program to enhance the image of the Health Information Management Department.
  • Chaired the Medical Records Committee to present results of health records audited monthly.
  • Prepared and wrote the quarterly minutes of the medical records committee.
Supervisor, 01/1994 to 01/1997Company Name - City, State
  • Active role in the update of new CPT-4 codes and charge changes annually.
  • Successfully trained patient registration staff on customer service skills.
  • Impact: Patient waiting times decreased from 2 hours to 30 minutes per patient.
  • Developer/Presenter of Workshops and Staff Training: Medicare Part A/B Claims, Private Insurance, and Medicaid Claims Processing.
  • Prepared statistical reports for a Joint Commission on Accreditation of Healthcare Organization review and departmental meetings.
  • Spearheaded a continuing education training program for employees to enhance their skills in CPT-4 coding.
Statistical Officer, 01/1991 to 01/1994Company Name - City, State
  • Developed mortality and morbidity tables used for planning reports.
  • Acting role in setting up, scheduling, and chairing training workshops for implementation of Private Insurance Billing, Patient Registration, and RPMS Patient Care Component software systems.
Statistical Officer, 01/1984 to 01/1991Company Name - City, State
  • Directed and managed the activities of the statistical program clerical support staff in the development, collection, reporting, and evaluation of required medical information.
  • Maintained a system for storing data reports used in preparing resource allocation and service unit profiles.
  • This included preparing tables of leading causes of death and data tables and grafts regarding ambulatory visits to health centers.
  • Provided guidance and advice to users of the IHS statistical systems: Ambulatory Patient Care, Direct Patient Care, Contract Health Care and Patient Registration.
Education
Master of Public:Health Administration,1983M.P.H - City, StateHealth Administration
B.S. Bachelor of Science:Health Information,1981Seattle UniversityHealth Information RHIA Registered Health Information Administrator
A.A. Associate's Degree:June 2014Pierce College - City, State
Professional Affiliations

American Health Information Management Association


Phi Theta Kappa

Skills

Tax Preparation

Customer Service Training and Implementation

Computer training on patient registration and billing software

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Resume Overview

School Attended

  • M.P.H
  • Seattle University
  • Pierce College

Job Titles Held:

  • Secretary Senior
  • Assistant Health Services Administrator
  • Medical Records Administrator
  • Supervisor
  • Statistical Officer

Degrees

  • Master of Public : Health Administration , 1983
    B.S. Bachelor of Science : Health Information , 1981
    A.A. Associate's Degree : June 2014

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