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secretary oa gs 0318 08 resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Administrative professional well versed in managing secretarial/office management duties. Proficient, organized, detail-oriented, and customer-focused. Strong planning, problem solving, prioritization, and communication skills. Executive level capabilities with the ability to adapt to change as needed. Held a Secret Security Clearance. Securely handled "For Official Use Only" through "Secret" information and documents with discretion, and confidentiality. Established friendly and professional relationship/rapport with civilian and military personnel, city, state, liaisons and higher elected government offices, contractors, business associates/representatives. Knowledgeable in civilian, military, and government guidance, rules, and regulations.

Skills

Certified in Microsoft Outlook, Word, Excel, and PowerPoint. Utilized several Government database/software programs/systems including DCPS, DCPDS, SharePoint. Used and maintained printers, scanners, and shredders.

Experience
05/2003 to 02/2020
Secretary (OA) GS-0318-08 Department Of Defense City, STATE,

Courteously made and answered (multi-line) phone calls. Provided information and answered inquiries and questions. Took detailed messages or forwarded calls to appropriate personnel. Ordered and purchased office supplies and equipment through the Government Supply Agency and online and local businesses. Prepared e-mails, memorandums, letters, faxes, documents, spreadsheets, Powerpoint charts, and reports on behalf of Rock Island Arsenal, Joint Munitions Command, and Contracting Command. Filed information, documents, and records electronically and hardcopy. Maintained multiple supervisors' calendars and scheduled and coordinated appointments and meetings. Reserved conference rooms, training facilities, hotel rooms, and rental vehicles (on and off Rock Island Arsenal). Trained and managed five Division secretaries. Trained employees on the Defense Travel System. Processed travel orders and reconciled travel vouchers. Trained employees in the Army payroll system (ATAAPS). Performed payroll duties for up to 120 employees. Monitored daily labor tally sheets for correct accounting codes and leave. Managed incoming/outgoing mail/packages, certified and registered mail, and processed Fed Ex deliveries. Office Fire Marshall. Held office physical security and fire safety training. Tracked mandatory Government training.

05/2017 to 01/2019
Staff Support Specialist/CSR 1st Army Command City, STATE,

Courteously made and answered (multi-line) phone calls. Provided information and answered inquiries and questions. Took detailed messages or forwarded calls to appropriate personnel. Ordered and purchased office supplies, equipment, flowers, cakes, decor, mementos, awards, dishes, etc., through online and local businesses, and the Military Supply Specialist. Prepared memorandums, e-mails, letters, documents, spreadsheets, Powerpoint charts, and reports. Filed information and documents electronically and hardcopy. Maintained supervisor's calendar and scheduled and coordinated military and non-military appointments and meetings. Reserved conference rooms, training facilities, venues, hotel rooms, and rental vehicles (on and off Rock Island Arsenal). Used the Government Information Tracking System to input, track, and maintain program information packages. Attended Davenport City Council meetings. Managed incoming/outgoing mail/packages, certified and registered mail, and processed Fed Ex deliveries. Planned and organized meetings, retirement and holiday parties, training and multi-agency conferences, promotion and Change of Command ceremonies, annual Army Balls, and community events. Created notifications and advertising, and purchased and organized refreshments and catered meals. Arranged seating and provided name tags and place cards per Government protocol. Set up temporary offices for visiting Officers and dignitaries. Registered invited non-governmental guests and civilian and military personnel. Calculated and collected payments, provided information, tickets, and agendas. Utilized PayPal to create invitations, accept reservations and electronic payments, and provide accurate guest and catering numbers. Reconciled event financial accounting and made bank deposits.

05/1997 to 05/2003
Personnel Clerk/CSR Department Of Defense City, STATE,

Army Benefits Center Liaison for North Central Civilian Personnel Operations Center. Supported civilian Army employees at five U.S Government installations in enrolling in and maintaining health and life insurance benefits and the Thrift Savings Plan (TSP). Researched and documented employee work history and military service in DCPD system. Processed employee award and separation actions.

Education and Training
Expected in to to
High School Diploma:
Sherrard High School - Sherrard, IL,
GPA:

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Resume Overview

School Attended

  • Sherrard High School

Job Titles Held:

  • Secretary (OA) GS-0318-08
  • Staff Support Specialist/CSR
  • Personnel Clerk/CSR

Degrees

  • High School Diploma

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