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secretary manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling. Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Resourceful and experienced [Job Title] offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

Skills
  • Scheduling and calendar management
  • Payroll Processing
  • Supply Inventory
  • Customer relations and communications
  • Recordkeeping
  • Event Planning
Work History
Secretary Manager, 01/2014 - Current
Paterson School District Paterson, NJ,
  • Sort office mail for corporate records.
  • Monitor work calendar and scheduled appointments, meetings and travel.
  • Maintain office supplies inventory by checking stock and ordering new supplies as needed.
  • Answer and manage incoming and outgoing calls while recording accurate messages for office staff.
  • Implement standard operating procedures for records handling.
  • Provide administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail.
  • Record financial transactions and handle payments of accounts.
  • Administer bi-weekly payroll, including physical checks and mobile deposits.
Special Events Coordinator/Event Decorator, 09/2007 - Current
Self Employed City, STATE,
  • Met with clients to understand event themes in order to establish budgets.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated efficient set-up and clean-up for each event.
  • Calculated and processed expenses during and after events.
  • Organized, coordinated and deployed various events while focusing on delivering superior customer service.
  • Coordinated schedules and timelines for all events.
  • Selected and ordered décor and event materials.
  • Generated client retention by accurately organizing and executing events.
Special Education Teacher, 08/1999 - 06/2007
Dewitt/Lavaca Special Education Co-op City, STATE,
  • Responded to emails and other correspondence daily to facilitate communication between parents, para professionals, administrators and myself.
  • Produced accurate classroom files, updated online paperwork and crafted presentations to support staff and boost classroom efficiency.
  • Managed classroom inventory of Kitchen, laundry, cleaning as well as learning supplies by placing purchase orders and restocking items to maintain adequate supplies.
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
  • Upheld strict timetables by maintaining accurate, balanced calendars for myself and 6-8 paraprofessionals and classroom specialist.
  • Scheduled appointments and provided follow-up calls to parents and staff.
  • Scheduled assessments and forwarded completed paperwork to Administrators.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created and updated physical records and digital files to maintain current, accurate and compliant legal documentation.
  • Developed correspondence letters, memos and emails.
Behavior Management & Resource Teacher, 06/1994 - 06/1999
Cuero ISD City, STATE,
  • Created learning and content strategies to meet needs of mentally and physically disabled students.
  • Led activities that developed students' physical, emotional and social growth.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Redirected students using Positive Behavior Support (PBS).
  • Coordinated special education students and teacher assistant schedules with master schedule.
  • Delivered effective and differentiated classroom instruction to diverse range of developmentally challenged students.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Developed and managed instructional materials and reports.
  • Attended monthly staff training sessions.
  • Worked in self-contained and resource environments to teach students variety of skills.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Education
Associate of Science: Education, Expected in
-
Victoria College - Victoria, TX
GPA:
Status -
Bachelor of Science: Interdisciplinary Studies, Expected in
-
University of Houston - Victoria - Victoria, TX
GPA:
Status -

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Resume Overview

School Attended

  • Victoria College
  • University of Houston - Victoria

Job Titles Held:

  • Secretary Manager
  • Special Events Coordinator/Event Decorator
  • Special Education Teacher
  • Behavior Management & Resource Teacher

Degrees

  • Associate of Science
  • Bachelor of Science

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