Quality-focused customer service assistant committed to approaching administrative tasks with tenacity and attention to detail.
Advise and support patients with appointments and follow ups. Keep records daily of visits and filling. Confirm that patients were covered by their insurance prior to appointments. Get pre-certifications as needed. General office work including faxing, mailing, keep record of patients and confirming their appointments.
Assisting customers request. Data entry and reports generation daily. Report to Customer Services department and keep record of customer request. Track wires from different companies in U.S and P.R. Bilingual assistant and translator. Update system daily in Access with all the wires.
Nutrition classes on different sites of the city. Cooking classes as part of the curriculum. Report generation and keep records of customers and students. Bilingual ( English and Spanish). Nutrition software analisys and translation on meetings and also official documents. One on one assistance and support to students.
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