My professional background experience is centered around secretarial work. I have been employed as a secretary for a total of over 7 years collective time. I am familiar with many computer programs and am meticulous at keeping records. I am thorough in answering customers questions and providing them with needed information to make their visit pleasurable. I have knowledge of retail sales and I am customer service oriented.
In 2002 Attended Jamestown community college in Jamestown NY and Fredonia NY.I maintained a 3.6 GPA I was selected for an internship with the local news station Cable 8 news based in Jamestown NY. Fast paced work was expected at this job. Last minute tasks occurred daily in the station.I found the fast paced environment helped me develop skills needed to be productive in a Multi task oriented environment. I worked at a pizza shop during college in Gredonia NY Pizza Wins and Things part time. I also worked as a librarian at Garrett Community college in 1993 and held a job in McHenry Md as a secretary in 1998 for Dan and Birgitta Jonson. The company was called Solution Technology and I worked full time secretary position for three years until the business was moved to Chicago.
Decisive problem solver
Organized and efficient
Motivated team player
06/2015 to 11/2016
SecretaryHicks Automotive － Keyser, WV
Hicks Auto Repair
281 South Main St
Keyser WV 26726
304 813 9479
Communicated with customers regarding vehicle issues and potential repairs. Organized work records and filed reports. Ordered accurate amounts of parts and supplies to maintain necessary inventory. Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases.Provided professional and courteous service at all times. Worked overtime shifts during busy periods.
03/2012 to 05/2015
Crew member/BakerKneaded Treats － Jamestown, NY
Supervisor : Debbie Fairbanks
310 Crossman St Jamestown NY 14701
Measured, mixed and prepped raw materials according to company specifications and recipes. Monitored cooking completion times for efficient use of ovens and other equipment. Designed appealing product displays. Maintained an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service. Properly labeled all signs for mixes, weights and measures with accurate information. Maintained current knowledge of pricing, ingredients, product availability and current promotion. Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods. Worked overtime shifts during busy periods. Operated cash register with proficiency. Weighed food to determine correct pricing. Assessed customer needs and responded to questions.
10/2009 to 03/2012
SecretaryWrights Upholstery － Randolph, NY
Secretary Supervisor: Renee Wright
10306 Old Rt 17
Randolph NY 14772
Computed sales prices, total purchases and processed payments. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Calculated percents and measurements of materials. Signed for packages. Assisted customers with questions. Handled phone calls, took msgs and kept records of each purchase. Issued receipts for services. Kept work area clean.
Associate of Arts: Communication Technology /Fine ArtsJamestown Community College － Jamestown, NY, USI was involved in many sports and activities. I was a cheerleader at Southern High school that required at least a B average. I also was on the basketball team, Cross Country, and the boys baseball team. I attended high school until my 11th grade year. At the begging of 11th grade I had lung surgery and my recovery time lasted over a year due to complications. I was advised to get my GED. In 2000 I scored high enough on the entrance exam and was accepted to college. I attended Jamestown community college and had classes at the state college as well. I maintained a 3.8 GPA My father had terminal cancer and I had to return to my home town to help take care of him(at his request) until his passing in 02. I am one credit hour away from an associates degree and am looking forward to completing my education in the future. I am presently seeking full time employment.