secretary resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill]. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Team management
Time management
Planning
Training & Development
Troubleshooting
Customer service
Microsoft Office
First Aid/CPR
Data management
Working collaboratively
Collaboration
Clerical
Flexible
Relationship building
Leadership
Organizational skills
Multitasking
Decision-making
Experience
Secretary, 02/2017 - 06/2021 Hyatt Hotels Corp. – Carlsbad, CA,
Maintained organized filing system of paper and electronic documents.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Managed multiple calendars and contacts within [Software].
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
Fostered productivity by coordinating itinerary and scheduling appointments.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Completed supply orders and maintained appropriate levels of office supplies.
Supported [Type] projects with effective scheduling, document coordination and resource coordination.
Created agendas, meeting notes and other documents to enhance collaborative process.
Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Responded to [Type] issues quickly by using [Skill] and [Skill] to provide immediate resolution, which improved customer retention by [Number]%.
Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Sorted incoming mail and disseminated all correspondence to applicable departments.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Managed new files and retrieval requests quickly, which improved filing process and accuracy by [Number]%.
Improved office efficiency, managing client correspondence, record tracking and data communications.
Exceeded specific team goals by partnering with staff to share and implement best practices.
Developed and implemented efficient filing systems and customer database protocols.
Maintained [Number]% accuracy while digitizing records, taking meeting minutes and messages and transcribing notes in updated [Type] software.
Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
Implemented updated online collection procedures for payment, increasing on-time payments by [Number]%.
Answered phone calls by [Number] ring and asked appropriate questions to determine which department or staff member could be of service.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Coordinated catering services for various functions, including sales trainings and department meetings.
Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Managed clerical staff of [Number] employees and reorganized training procedures to increase productivity.
Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Maintained data confidentiality when inputting [Type] and [Type] information into [Software] system.
Handled all incoming calls and directed callers to appropriate department or employee.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Created and implemented new organizational and recordkeeping processes for notes, records and [Type] documents.
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Compiled and analyzed data utilizing spreadsheets or other database software such as [Software] and [Software].
Compiled [Type] data and created reports and spreadsheets for use by [Type] department.
Answered [Number] daily phone calls on multi-line phone system and transferred calls to appropriate [Job title].
Supported office operations, managed client correspondence, tracked records and handled internal communications.
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