Skillful and dedicated Administrative Professional with extensive experience in the coordination, planning, and support of daily operational and administrative functions. Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing essential tasks. Proven track record of accurately completing research, reporting, information management, and business-development efforts within budget requirements. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in primary stages.
Microsoft Office System, Microsoft Visio, ARIBA, GXRS, HRIS and PeopleSoft, various travel and expense reporting systems, Lotus Notes and Outlook calendar maintenance.
Secretary January 2010 to January 2014METLIFE RESOURCES － NJ
Responsible for providing support to Vice President of MetLife's 403(b) business; a $35 billion business serving 1.3 million customers and a sales organization of 500 + including Directors and Associates.
Provide seamless administrative support to Officer as direct liaison between field based employees, internal/external customers and corporate headquarters administratively supporting Regional Managing Directors and Field Financial Advisors.
Customer Service and Sales Support Supervisor responsible for training, coaching and mentoring customer service agents responsible for first line responding to individual and employer groups Develop and execute correspondence communicating Officer's ideas while maintaining confidentiality of sensitive and proprietary information.
Effectively manage calendar and events to anticipate requirements of domestic and international travel, correspondence, expenses and special projects.
Gatekeeper to Officer's role as Co-Chair of University President's Business Council raising $1,000,000.00 in donor support.
Sr. Administrative Assistant January 2004 to January 2009ORTHO BIOTECH ~ JOHNSON & JOHNSON SUBSIDIARY － Bridgewater, NJ
Provide administrative support to Medical Information and Customer Call Center Sr.
Director/Director of leading Biopharmaceutical Company; a recognized leader in the research and treatment of anemia across therapeutic area With minimal supervision, perform advanced administrative and project support to department of one or more Executive/Director(s); aligning administrative objectives with overall business strategy while maintaining continued communication of project schedules, updates and deliverables.
Establish and maintain collaborative relationships with division administrators as well as external vendors; ensure expeditious flow of communication via WebEx and/or Video Conferencing as necessary.
Collaborate with Purchasing and Accounts Payable on vendor/contractor transactions resulting in 0% error ratio in compliance with Sarbanes-Oxley Act.
Establish and maintain document/data files in an automated, organized fashion.
Complete cyclic departmental tasks to include: management of budget/cost center appropriations, calendar coordination to include development of monthly on-call schedule, event/meeting planning, not limited to promotion of monthly "team spirit" initiatives, as well as development and dissemination of appropriate written correspondence.
Reduced company expenses by $500,000 during first and second quarter by identifying process inefficiencies, reducing new vendor negotiations and implementing amended negotiations with current suppliers.
Project lead in creation of a master filing system resulting in a well organized structure that eliminated duplicity of information gathering and cost reduction in repetitive article ordering; allowing for effective (article) tracking and reduction in cycle time.
Assisted in the development and implementation of innovative training documentation related to (therapeutic) label change.
Sr. Administrative Assistant January 2002 to January 2004KELLY SVC/ORTHO BIOTECH ~ JOHNSON & JOHNSON SUBSIDIARY － Bridgewater, NJ
Served as Administrative Assistant for (Oncology) Division Vice President and three principal Directors supporting Field Personnel.
Work in conjunction with Vice President and all levels of management as key team member to over-see process flow of internal committee communications and functions.
Assist in recruitment and on-boarding of company/field staff.
Co-develop forecasts and budgets; perform monthly budget/general ledger reconciliations via PACT/ARIBA.
Liaise with facility management on facility layout and ergo-dynamics while maintaining general office administration Daily administration: processing expense reports via EXRS, incoming correspondence, agenda preparation for committee meeting/executive boards, research/preparation of statistical reports, calendar maintenance, international/domestic travel, group meeting planning, customer and new hire interface, data/information management.
Executive Admin/Human Resources Mgr January 1996 to January 2001LUCENT TECHNOLOGIES － WARREN, NJ
Provide leadership and supervisory support to Recruitment Operation Team and Division Business Partners in a Fortune 500 global tele-communication firm.
Coach and mentor support team in a variety of administrative functions, supporting projects and information-management processes.
Act as in-house information resource on company policies, practices and procedures.
Co-develop and maintain departmental budget of $300K.
General Administrative responsibilities to include: management of individual and departmental calendar(s), video and audio conferencing; international and domestic travel; organizations interface for space planning, maintaining knowledge of staffing systems, placement processes, contractor negotiations and payroll systems.
Created and implemented new hire process, significantly reducing new hire time to contribution.
Business & Technology PresentCentral Career SchoolBusiness & Technology Present
BA : FinanceCapella University － Minneapolis, MnGPA: Deans ListCompleted 106 credits Finance Deans List
Time Management, Project Management, Clinical Research Associate, 7 Habits for Highly Effective People, Managing for Productivity, International Association for Administrative Professionals, National Notary Association/Notary (Signing Agent) , Culinary Arts Awards Innovation (Developed/Implemented Training Documentation), Encore (Customer Focus, Business Acumen, Judgment, Achieve Results) PATRICIA BELLINGER (PAGE 2) Continued.
Accounts Payable, Administrative, Administrative Assistant, administrative functions, administrative support, Arts, audio, budgets, budget, business strategy, calendar maintenance, Call Center, Clinical Research, Coach, coaching, cost reduction, Council, Customer Service, Documentation, expense reports, expense reporting, facility management, fashion, filing, Financial, Focus, general ledger, general office, HRIS, Innovation, layout, leadership, Lotus Notes, Director, Managing, meeting planning, mentor, mentoring, Microsoft Office, Outlook, Microsoft Visio, negotiations, Oncology,payroll, PeopleSoft, Personnel, policies, processes, Project lead, Project Management, promotion, Purchasing, Recruitment, research, sales, Sales Support, Sarbanes-Oxley, space planning, staffing, Supervisor, supervisory, supervision, tele-communication, Time Management, video, Video Conferencing, well organized, written
KELLY SVC/ORTHO BIOTECH ~ JOHNSON & JOHNSON SUBSIDIARY
Central Career School
Job Titles Held:
Sr. Administrative Assistant
Executive Admin/Human Resources Mgr
Business & Technology Present BA : Finance Time Management, Project Management, Clinical Research Associate, 7 Habits for Highly Effective People, Managing for Productivity, International Association for Administrative Professionals, National Notary Association/Notary (Signing Agent) , Culinary Arts Awards Innovation (Developed/Implemented Training Documentation), Encore (Customer Focus, Business Acumen, Judgment, Achieve Results) PATRICIA BELLINGER (PAGE 2) Continued.
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