An experienced, personable, service oriented Administrative Assistant committed to giving the highest caliber customer service and office support.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Assisted the Dean by running Cognos reports, internet research, correspondence and other duties as assigned. Main liaison with other university offices and adjunct faculty. Developed a 3 year matrix for program course offerings. Developed a method for tracking and controlling class enrollment and updated it daily. Developed a set of marketing mailings targeting prospective students. Developed and maintained the program's page on the university website.
Responsible for following lesson plans, teaching subject matter, maintaining discipline, administering tests, and grading papers as needed. Maintained communication with parents and the absent teacher and other duties as needed.
Assist director in retention studies, answer phones, direct parent or student questions to the proper department, type correspondence and reports, enter statistics into computer data base, and filing as needed.
Provided secretarial support for 17 faculty members in the Psychology department and supported 9 faculty members in the Physics department. Supervised 2 part-time clerical workers. Transcribing notes of faulty meetings. Operated various types of office machines.
Main responsibility to open and maintain foreign letters of credit. Also cashiered for employee purchases and check cashing bank deposits, generated letters and fiscal reports, filing, and liaison wither bank personnel for other departments within the company.
Answered phones, type letters, file, generate reports and customer invoices. Some exposure to layout/paste-up work.
Assist teachers in any way needed to teach children with learning disabilities and/or behavior disorders through grading papers, one-on-one tutoring, supervision of children on playground and/or in lunchroom, ad substituting for the lead teacher when they were out.
Live-in position to teach living skills to delinquent teenage girls. Responsibilities included teaching various skills such as cooking, cleaning, and laundry as well as working on individual behaviors as requested by the girls' social worker.
Graduated Magna Cum Laude
GPA: 3.824 on 4.0 scale
GPA: 3.833 on a 4 point scale
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