Secretary Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Responsible possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. Dedicated and driven secretarial professional skilled in organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing. Certified in MS Office and master user of Quickbooks.

  • Inventory purchasing
  • Developing presentations
  • Prioritization and time management
  • Requisition processing
  • Filing experience
  • Confidentiality understanding
  • Microsoft expertise
  • Records management systems
  • Database entry
  • Excel spreadsheets
  • Data entry documentation
  • Spreadsheet development
  • Multi-line phone systems
Education and Training
University Of Phoenix AZ, Expected in 04/2021 Bachelor of Science : Human Services - GPA :
  • 3.6 GPA
Cedar Park High School Cedar Park, TX Expected in 08/2013 High School Diploma : - GPA :
Samaritan Health System - Secretary
Star Lake, NY, 05/2017 - 07/2017
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Maintained organized filing system of paper and electronic documents.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Checked office supplies stock and placed orders to maintain levels.
Medpace - Office Assistant
Columbus, OH, 06/2016 - 08/2016
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Dispersed incoming mail to correct recipients throughout office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Maintained business records by updating customer information.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Answered approximately 30 phone calls daily and pleasantly welcomed visitors to office.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Mckinley, Inc. - Leasing Consultant
Tampa, FL, 07/2014 - 05/2015
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Received rent payments and tracked these transactions
  • Checked rental eligibility by following The Oaks at Georgetown's verification process.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Conducted background checks on applicants.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained accurate records of all correspondence with and from tenants.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Detailed application requirements and answered questions from prospective tenants.
  • Used effective problem solving methods to quickly resolve issues among residents.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Implemented marketing initiatives, including online advertising to generate interest from individuals and businesses.
  • Coordinated and followed up on maintenance requests for residents.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • University Of Phoenix
  • Cedar Park High School
Job Titles Held:
  • Secretary
  • Office Assistant
  • Leasing Consultant
  • Bachelor of Science
  • High School Diploma