Detail-oriented and organized record keeper with excellent customer service skills and the ability to stay calm in stressful situations.
Strong ability to work alone or within teams and multi-task projects under strict deadlines.
Excellent customer service while scheduling appointments, monitoring individual storage units, taking payments by phone or in person. Filing, and maintaining file system and office supplies, pay bills and print checks, make bank deposits, file and pay quarterly taxes.
Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews. Conducted interviews, was strict about following guidelines and confidentiality laws, explained purpose of visit and answered questions, elicited information and recorded data on forms.
Always complied with accuracy standards, maintained high production rates, maintained records of hours worked, units produced, miles driven, quality control results and expenses incurred.
Met daily with supervisor to review and submit work, and receive additional instruction.
Managed daily operations of office. This included telephone sales and service, scheduling and meeting with clients, record keeping, filing, payroll, writing customer quotes using Microsoft Word, ordering product, filing and paying quarterly taxes and distributing mail. Conducted interviews,hired and trained employees.
Leadership position in Emmanuel Ministries. I help plan and organize a yearly missions trip to Guatemala.
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