secretary resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Driven and resourceful administrative professional with over 30 years of proven administrative expertise managing daily administrative support tasks and operations in banking and healthcare industries (support experience) in dynamic office environments. Highly organized, diligent and adaptable to dynamic needs with a proven track record of maintaining efficient office operations, scheduling and coordinating meetings. Strong prioritization, planning and critical thnking skills to multitask in fast-paced settings.

  • Proficient in Microsoft Office
  • Scheduling and calendar management
  • Administrative support
  • Records management
Work History
11/2006 to Current
Secretary State Of Iowa Glenwood, IA,
  • Input detailed patient medical information in computer to facilitate the scheduling of surgeries for the following day.
  • Responsible for booking same day surgical procedures and assisting charge nurse to efficiently manage the daily running of the operating room.
  • Complete skilled administrative work to support OR director all staff and operational requirements.
  • Enhance operating room efficiency by handling 100+ calls from surgeons, nurses, patients and various other hospital departments per day.
  • Prepare and complete statistical reports of daily case loads for OR director, CFO, CEO and accounting department.
  • Maintain office supplies inventory by checking stock and ordering new supplies as needed.
  • Facilitate organized record retrieval and access by maintaining filing system for the operting room.
  • Schedule and reserve meeting rooms for executive committee meetings.
  • Responsible for assisting the OR director in reviewing and revising 70+ Operating Room and Hospital wide policies and procedures.
01/2006 to 07/2006
Medical Assistant/Medical Office Manager Momentum Solar Castle Hills, TX,
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Prepared initial patient charts for admission.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Ensured collection of lab specimens by appropriate lab courier.
10/1989 to 12/2002
Administrative Assistant Bank Of Jamaica City, STATE,
  • Undertook the typing, editing, formatting and final preparation of documents including reports, memoranda, sumissions and correspondence required by the Director for internal or external usage.
  • Monitored and controlled the flow of information between the Oiffice of the Director and other units within the organization and ensured that the Director was kept fully abreast of matters requiring his attention and action.
  • Received and processed correspondence, internal service requests, queries and complaints, responding to needs and resolved issues where possible and referred others for the attention of the appropriate functionary within the department.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Served as custodian for a variety of critical key records including personal and confidential employee files for staff reporting to the Director, files for contractors, and vendors and ensuring the timely update on the information recorded.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Processed requests for appointments and meetings requiring the participaion of the Director and updating the calendar of events and schedule.
  • Coordinated and maintained the attendance record for staff reporting directly to the Dirrector and prepared monthly returns to the Human Resource Department.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Acted as Executive Administrative Assistant to the Governor/CEO of Bank of Jamaica
Expected in to to
: Diploma
HoHoKus School of Business & Medical Sciences - Hackensack, NJ,
Expected in to to
: Business Administration And Management
IMP/UWI - Kingston, Jamaica,
Expected in 1989 to to
Diploma: Business Education And Secretarial Science
Excelsior Community College - Kingston, Jamaica,

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Resume Overview

School Attended

  • HoHoKus School of Business & Medical Sciences
  • Excelsior Community College

Job Titles Held:

  • Secretary
  • Medical Assistant/Medical Office Manager
  • Administrative Assistant


  • Some College (No Degree)
  • Some College (No Degree)
  • Diploma

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