Secretary Resume Example Company Name

SECRETARY

Summary

Proven skills in handling all administrative, accounting, personnel and recordkeeping requirements for Small Business offices. Having knowledge and experience with ADP and Deltek and adept at tracking data, producing letters and entering new data.

Skills

Content Development
Content
Customer Relations
Customer service
Data Entry
Filing
Inventory management
Marketing
Quality
Quickbooks
Record Keeping

Confidentiality understanding
Developing presentations
Filing experience
Database management
Prioritization and time management
Mail management
Spreadsheet development
Sensitive material handling
Accounting skills
Excel spreadsheets

Experience

Company Name | City, StateSecretary11/2018 - Current

Document and share meeting minutes.
Supported fund raising projects with effective scheduling, document coordination and resource coordination.
Assisted with administrative tasks, including filing, answering phones and accounting for inventory.
Drafted and corrected professional business letters, internal memorandum and less formal email communication.
Set up and maintained physical and electronic filing systems.
Created agendas, took minutes and prepared necessary documents for meetings.
Kept reception area clean and organized to offer positive first impression to every visitor.
Received and routed incoming calls and correspondence to promote timely communication.
Created and maintained spreadsheets and developed administrative and logistical reports.

Company Name | City, StateBusiness Administration & Operations Intern07/2018 - Current

Responded to telephone inquiries from clients and partners and delivered information to inform and educate callers.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Kept reception area clean and organized to offer positive first impression to every visitor.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Identified operational and performance issues and worked with managers to resolve concerns.
Completed various reports and analyzed each report to decide where improvements could be made.
Created professional memorandum, letters and reminders for colleagues, meeting expected deadlines for distribution.
Served as liaison between certain departments to implement new improvement plans and changes.

Company Name | City, StateSales Associate10/2016 - 10/2019

Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Negotiated and closed deals with minimal oversight.
Processed orders through system and coordinated product deliveries.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Offered product and service consultations and employed upselling techniques.
Stayed up to date on store promotions, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Recommended optimal merchandise based on customer needs and desires.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Educated customers on product and service offerings.

Education and Training

Lawton High School | City, StateDiploma05/2017

Crime Stoppers Member
Next Step Recipient
Oklahoma Governor's Citation Recipient
State of Oklahoma Citation
Great Plains Ambassador

Accomplishments

Citation 3 Years Marching Band.
2 Years Great Plains Courses.
2 Years Computer Apps.
Office Aide 3 Years.
State of Oklahoma Citation Great Plains Technology, Lawton OK -Residential Carpentry Teen Court Jr Attorney August 2015 - May 2017 2013-2016 Skills USA 2015-2017, Great Plains Ambassador (RC) 2015-2017, Kiwanis Club Member Nontraditional Student.
2013-2016 LHS Crimestopper of the Great Plains Technology, Lawton OK -Network & Systems Year 2017 Administrator LHS Marching Band August 2018 - May 2019 Lawton Superior Finalist (Colorguard) 2017 Configure, install, and manage data network, servers, firewalls, remote access, and wireless technologies.
Great Plains Ambassador Ebony Society Secretary 2014-2017 Great Plains Technology, Lawton OK -Quickbooks: Accounting Level I LANGUAGES July 2019 - September 2019 English Studied data migration, business projections, tax calculations, tracking expenses, and preparing billings and payroll.

Resume Overview

School Attended

Lawton High School

Job Titles Held:

Secretary
Business Administration & Operations Intern
Sales Associate

Degrees

Diploma

Secretary Resume Example

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