Secretary Resume Example
- WIP
- WIP
Effective professional Secretary with experience managing multiple administrative tasks simultaneously within fast-paced environment. Comfortable working autonomously while delivering high-quality results. Excellent attention to detail, communication and writing skills. Resourceful and experienced secretary offering expertise in customer service, travel coordination and filemanagement. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.
- Confidentiality Understanding
- Keyboarding skills
- Dictation experience
- Business correspondence
- Verbal and written communication
- Appointment Scheduling
- Meeting support
- Microsoft Office
- Inter-office communications
- Organization
- Graduated magna cum laude
- Received Floyd Schexnayder Memorial Scholarship
- Majored in Piano Studies
- Graduated with 3.8 GPA
- Church Musician
- Music Theory Tutor
- Freelance Wedding Coordinator
- Freelance Video Caption's
- Freelance Writer
Naples , FL06/2020 - Current
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Castle Rock , CO08/2019 - 03/2020
- Acquired teaching materials and resources to facilitate music instruction.
- Explained music theory, aural skills and fundamental concepts to teach students to understand, analyze, perform and create music.
- Established and maintained network of music contacts to promote work continuity.
- Studied and maintained up-to-date knowledge and awareness of testing requirements to prepare students for examinations.
- Evaluated student music abilities by providing feedback and written reports.
- Worked with students in classrooms, small study areas or home environments to provide educational support.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Educated students on study tips and exam strategies.
Bath , OH08/2016 - 05/2019
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every evening.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Created over 100 drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
Cincinnati , OH03/2016 - 08/2016
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Identified stock imperfections, assigned grades and noted production concerns based on daily inspections.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Kept equipment running by clearing jams using special fryer brush and cleaning scraper.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted Back-of-House Director with new hire processing and existing training programs.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coordinated all treatment and placement activities, including breaks and daily tasks while supervising team of 6-7 Team members.
- Built strong relationships with customers through positive attitude and attentive response.
- Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
I have about 15 years of piano playing experience, as well as knowledge of college level Music Theory levels 1-4. During my time as a pianist, I also learned how to play the violin, mandolin and guitar. While I continue as a secretary for my church, I hope to be able to start my own piano studio. As the times we are living in are rather uncertain, my goal is to have my piano studio be an online option. By offering lessons through Skype, I do believe I will be able to reach a larger audience. I will offer courses to learn the piano, violin and an extensive knowledge of music theory.
Another one of my hobbies, is writing. I don't necessarily want to spend the rest of my life writing for other people, but I am willing to use it to bring in some money. I have several running book ideas, and have worked on them on and off. Because of college and work, I hadn't had much time to work on an idea extensively. But now that I have graduated, and am settling into a more regular routine, I would like to pick back up this passion of mine.
My work history has covered many different jobs and environments. My first job was at 15, and I worked as a waitress at a diner. From there I went to a bank, and then Chick-Fil-A, etc. The many job changes have been because of a move, or because of health reasons. However because I have had experience in so many different working environments, it has made me quite flexible to any type of work. I am skilled at adapting to any high-paced, stressful or deadline driven job, as well as being able to go at a slower pace for counting or detailed work.
There have been several times where my skills have been called upon outside of a job. Such as a few weddings I have been too, mainly friends, where I ended up coordinated the event for the bride. It's not something I would make my career out of, but I do enjoy coordinating events such as weddings for the hosts and hostesses. It relieves stress from everyone attending, and makes the event much more enjoyable.
Overall, I am skilled at coordination, organization, and meeting needs and deadlines. My personality has been described by my piano instructor and previous employers as a 'go-getter'. I am a team-player, and make sure no one gets left behind, but I also keep the end goal in sight.
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Resume Overview
School Attended
- Heartland Baptist Bible College
- Arrows Home Academy
Job Titles Held:
- Secretary
- Music Tutor
- Barista Shift Supervisor
- Team Leader
Degrees
- Bachelor of Arts : Music Education
High School Diploma
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