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Secretary Resume Example

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SECRETARY
Professional Summary

Driven and resourceful Administrative professional with 5+ years of experience supporting work of high-achieving Jobs. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Versatile offering 3 years of experience in efficient front desk management.

Certifications
  • First Aid/CPR Certified
Skills
  • Multi-Line Phone Systems
  • Appointment Scheduling
  • Account reconciliations knowledge
  • Assessment scheduling
  • Payment posting
  • Managing purchasing activities
  • Expense tracking
  • Microsoft Office
  • Keyboarding skills
  • Inter-office communications
  • Report writing
  • Confidentiality Understanding
  • Equipment sterilization
  • Digital File Management
  • Business correspondence
  • Cross-functional communication
  • Meeting support
  • Organization
  • Database maintenance
  • Supply ordering
  • Verbal and written communication
Work History
Secretary06/2020 to Current
American Job Center, Warwood, WV
  • Answered and directed calls using multi-line switchboard.
  • Produced accurate office files
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Provided clerical support to 10 company employees by copying, faxing and filing documents.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Completed accurate daily spreadsheet documents, reports and invoices.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Attended to office operations and required paperwork.
  • Greeted guests in with friendliness and professionalism.
Web Designer02/2020 to 04/2020
Big Bear Lawn Care, Mozart, WV
  • Determined coding requirements for site creation, including e-commerce capability, security and specialized scripts.
  • Created wireframes, screen-flow diagrams and UI spec documentation.
  • Added shopping cart, streaming video files and "Try Before You Buy" service to promote games.
  • Installed program language and configurations required for cross-platform compatibility within CMS environment.
  • Designed images, icons, banners and audio enhancements.
  • Built websites leveraging original theme creation using [Software].
  • Developed site navigation by categorizing content and funneling traffic through content.
  • Conducted usability testing and post-deployment evaluations to measure user experience success.
  • Developed site content and graphics by coordinating copywriting, and designing images, icons, banners and enhancements.
  • Used and contributed to style guides and other design documentation to maintain coherent information and interaction design patterns.
  • Designed user interface and integrated into content management system to meet client specifications.
  • Produced sample sites and received feedback about draft sites.
  • Gathered specifications and other key details to meet requirements of site development.
  • Strengthened organizational intranet program and sub-sites to bolster internal communication strategies.
  • Developed concepts, target audience, requirements, deadlines and budgets.
  • Worked closely with social media team on WordPress blogs and social media marketing.
  • Increased website security by keeping software up to date, using and safeguarding strong passwords and monitoring website for security vulnerabilities.
  • Created software with computer scripting input and processed by software to generate commands, events, objects and characters for player interaction.
  • Identified and eliminated website bugs to improve user experience.
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
Assistant Graphic Designer12/2018 to 06/2019
Kontoura Designs, Moundsville, WV

  • Coordinated, created and scheduled content, designs and periodic updates to company website.
  • Developed collateral such as display, marketing and packaging materials to support product branding strategies.
  • Conceptualized and developed graphics products for hotels, religious gatherings and small buisnesses projects using photoshop, gimp, and others.
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Applied creative expertise to present marketing concepts.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Contributed design ideas in early planning stages with customers and project managers.
  • Met with customers to present mockups and collect information for adjustments.
Education
High School Diploma: : 05/2015
John Marshall High School - Glendale
No Degree: : Cosmetology
Scott's Cosmetology - Wheeling, WV
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Resume Overview

Companies Worked For:

  • American Job Center
  • Big Bear Lawn Care
  • Kontoura Designs

School Attended

  • John Marshall High School
  • Scott's Cosmetology

Job Titles Held:

  • Secretary
  • Web Designer
  • Assistant Graphic Designer

Degrees

  • High School Diploma : 05/2015
    No Degree : Cosmetology

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