secretary resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Master of Arts: Middle School English, Expected in 05/2022
Liberty University - Lynchburg, VA
Status -
Bachelor of Arts: Communications, Expected in 04/2006
Governors State University - Park Forest, IL
Status -
Professional Summary

Skilled Language Arts Teacher knowledgeable about building strong verbal and written communication skills in students. Familiar with Common Core Curriculum and GA Standards of Excellence , lesson planning and classroom management. Desiring to provide encouragement and motivation to drive student growth for a lifelong success.

  • Documentation skills
  • Verbal and written communication
  • IEP familiarity
  • Lesson Planning
  • Citizenship promotion
  • Immersive activities
  • Time management
  • Problem-solving skills
  • Response-to-intervention understanding
  • Technology integration
  • Classroom management
  • Student records management
  • Literacy skills
  • Individualized instruction
Professional Experience
Secretary, 07/2017 - Current
Yale-New Haven Health Orange, CT,
  • Manage day-to-day office and administrative duties on behalf of counseling department.
  • Assist with registration and withdrawal process, including data entry and Census data in database (Infinite Campus).
  • Obtain, compile, organize and prepare information, data, and documents for various reports and meetings.
  • Respond to requests and inquiries from students, faculty, staff and parents in regards to counseling department.
  • Coordinate and schedule meetings between parents and faculty/staff.
  • Receives and screens office visitors and telephone calls, identifies matters requiring priority handling and brings them to attention of supervisor; receives and refers concerns raised by students, parents, personnel or other constituents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Development Director, 11/2015 - 11/2016
Lend Lease Group Atlanta, GA,
  • Fund development planning and management.
  • Established annual development plan and goals in partnership with Executive Director.
  • Provided regular reports on progress toward development goals throughout year.
  • Oversaw all administrative functions related to development including donor data management.
  • Served as staff representative on and meets regularly with volunteer development committee of Board of Directors.
  • Developed, implemented, managed, and evaluated all activities related to individual giving.
  • Cultivation and prospect research for individual and foundation/corporate giving.
  • Grant writing and management.
  • Development, planning, and coordination of special events and fundraising activities.
  • Planned, implemented, and produced annual communications strategy for print and electronic media; including print/digital newsletters, appeals, etc.
  • Attended special events, acting as representative of Central OAC and making new contacts with possible donors.
Community Relations & Development Manager, 12/2013 - 08/2015
Caregiver Homes Needham, Revere,
  • Expanded and enhanced fundraising and donor relations strategy to assist with organization’s annual fundraising goals; including managing annual grant calendar, prospect research, and donor cultivation of individual and major donors.
  • Developed and oversaw donor cultivation and stewardship process; including donor acknowledgment, tracking, and database management of 4,600+ constituents.
  • Planned and managed annual fall fundraiser event; including budget development and management, sponsorship and donor solicitations, silent auction, and event day logistics; managed event volunteers and committee, $37,518 raised vs. goal of $30,000.
  • Worked closely with Executive Director to plan and coordinate annual spring gala; including donor solicitation for silent auction, design and production promotional event marketing; raising $122,000 in revenue.
  • Worked closely with Interim Executive Director to develop and execute annual direct mail appeal; including producing individual donor and financial reporting; $95,000 raised vs. goal of $80,000.
  • Developed and executed organization’s marketing, communications, and social media plans.
  • Managed and developed content for digital and printing materials; including annual print newsletter, monthly e-newsletter, social media/website updates and content.
  • Lead on 2015 website redesign and launch; managed and coordinated with web designer on site layout changes, graphics, content migration and search engine optimization.
  • Researched and provided educational presentations to local community groups, including schools and faith-based organizations, to raise awareness about homelessness and LPCS programs.
  • Worked collaboratively with Volunteer Programs Manager to recruit and engage volunteers for potential new donor opportunities.
  • Facilitate bi-monthly volunteer orientations and trainings.
  • Stayed within budget for marketing expenses.
  • Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
Community Engagement Specialist, 10/2007 - 12/2013
National Runaway Safeline City, STATE,
  • Coordinated and planned events and activities for annual national awareness campaign; including leading national event campaign planning committee of volunteers to implement community outreach activities in more than 30 states for 86 organizations; resulting in 133% increase in first year.
  • Worked closely with Director of Development & Communications to coordinate day-of logistics and activities for annual fundraising gala; including raising $6K in raffle sales with an overall net of $115,000 in 2012.
  • Cultivated and built relationships with national organizations and grassroots organization to expand and enhance partnerships for increasing public knowledge or programs and services; 33% increase in first year.
  • Facilitated and coordinated activities and initiatives for agency's ambassadorship programs; including developing and initiating Youth Activist League and Associate Board and recruiting volunteers.
  • Became alternative agency spokesperson for alternate media list, expert panels, and speaker’s bureau engagements; including completing 30 minute interview with WYCA.
  • 102.3 AM radio talk show and WPWX 92.3 FM Chicago as expert on issues of runaway and at-risk youth.
  • Developed and presented multiple workshops and Webinars on best practices on outreach marketing for effective community engagement initiatives at national conferences, with 90% above average or average rating rank from 20-30 attendees.
  • Led new brand transition project with $90K budget to outsource Brand and Marketing consulting firm; including developing and administering RFB and hiring firm.
  • Coordinated new brand transition with internal stakeholders including training staff/volunteers on brand guidelines, verbal identification and communication messaging.
  • Developed copy for external and internal communications including print and electronic publications, website content, presentations and marketing materials.
  • Managed and developed content and distribution of monthly e-newsletter to more than 5,000 subscribers to email database.
  • Supervised volunteers and interns in outreach and community awareness related tasks.
  • Developed and implemented community engagement requirements and programs.
  • Reviewed and monitored programs regularly and coordinated resources and materials.
  • Coordinated and implemented various community engagement activities.

Association for Middle Level Education (AMLE), current member

American Federation of Teachers (AFT), current member

Georgia Federation of Teachers (GFT), current member

International Literacy Association (ILA), current member


PSC Pre-Service T Certification


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Resume Overview

School Attended

  • Liberty University
  • Governors State University

Job Titles Held:

  • Secretary
  • Development Director
  • Community Relations & Development Manager
  • Community Engagement Specialist


  • Master of Arts
  • Bachelor of Arts

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