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Secretary 1 Resume Example

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SECRETARY 1
Summary

To be apart of an establishment that values the people they service. Looking to be a team player in goal setting for the company and personal goals within the betterment for the establishment. I am diligent and knowledgeable and professional. I am a problem solver and can handle a fast paced environment. Strong planning and communication skills. Very personable and very detailed and focused. Positivity is my motto and theme. Solution oriented individually and collectively as a team.

Skills
  • Excel and Word expertise
  • Requisition processing
  • Inventory purchasing
  • Confidentiality understanding
  • Letter writing
  • Filing experience
  • Prioritization and time management
  • Vendor relations skills
  • Accounts receivable and payable
  • Office staff leadership
  • Developing presentations
  • 10-key proficiency
  • Issue response and resolution
  • Records management systems
  • Spreadsheet development
  • AR/AP
  • Multi-line phone systems
  • Excel spreadsheets
  • Data entry documentation
  • Database entry
  • Editing and proofreading
  • Sensitive material handling
  • Check processing
  • File and data retrieval systems
  • Accounting support
  • AS/400
  • Recordkeeping and bookkeeping
  • Supervisory Skills
Experience
Hillsborough County schools Doby ElementaryJune 2019 to CurrentSecretary 1
Apollo Beach, FL
  • Receive and route incoming calls and correspondence to promote timely communication.
  • Assist with production and distribution of memos, newsletters, email updates and other forms of communication.
  • Coordinate communications, including taking calls, responding to emails and interfacing with clients.
  • Maintain office safety by screening visitors, updating logs and issuing temporary passes.
  • Maintain organized filing system of paper and electronic documents.
  • Performs excel and word and keyboarding, spreadsheets etc.
  • Manages challenging parents situations. Monitors student behavior in clerk's work area.
  • Troubleshoots technology issues ( printers, computers)
  • Ensures quality of inbound and outbound correspondence via phone, mail, email.
  • Serves as back -up for various office personnel.
  • Prepares materials and reports for dismissals and handles late arrivals of students.
Hillsborough County Schools Doby Elementary July 2017 to June 2019Media Secretary
Apollo Beach , FL
  • Employed wide variety of fiction and non-fiction textual materials to encourage students to read independently.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Maintained organized filing system of paper and electronic documents.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Checked office supplies stock and placed orders to maintain levels.
  • Responsible for maintaining all books inbound and outbound for student and teachers
  • Assisting with all student and teacher and other sites for book request
  • Responsible for all Theme decorations for Media Center
  • Assisted with Testing site computers for FSA , I-Ready and regular instructional help.
  • Morning duty 7:10 am - 7:40 am
Hillsborough County Schools Doby Elementary May 2016 to June 2017Unique Needs Aide
Apollo Beach , FL
  • Assist with implementation of classroom management under the direction of the teacher
  • Implementation of instructional activities, reading of small groups, math , science and P. E
  • Helped students with goal setting for the year which we discuss as a team.
  • Assist students and behavior issues and using positive behavior support
  • Intervention in classroom and playground and off campus activities
  • Establishes and maintains effective relations and offer support to co-workers and instructional teachers
  • Responsible for making sure each student hygiene and food needs are met
  • Meets request for assistance behavioral or instructional.
Coventry Health Care error: 13 2003 to June 2011Virtual Accounts Service Represntative
Newark , DE
  • Virtual Accounts Service Representative for 6 years
  • Responsible for account reconciliation monthly on complex members and group accounts
  • Reconcled accounts ranging from 40k to 20 million
  • Processed account adjustments, responsible for aging report over 90 day accounts
  • Reviewed and provided detail case level and financial analysis.
  • Proactively managed assigned caseloads including complex cases
  • Responsible for leading conference calls with Vice Presidents and Senior Management on complex case due to escalation
  • Responsible for posting case assigned complex cases according to collections procedures
  • Proficiency on A/R and enrollment systems
  • Effectively delivering high quality results on time
  • Responsible for consistently meeting productivity standards without comprising or sacrificing quality
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Education and Training
Pine Forge Academy May 1985High School DiplomaPottstown , PA
Activities and Honors
Representative
  • Support Employee of the Year 2018 - 2019 school year Doby Elementary
Additional Information
  • Supervisory skills 3 years Bed and Breakfast David Finney Inn
  • Nigh Shift Trainer for Payment Processor Department. Citi Bank
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Resume Overview

Companies Worked For:

  • Hillsborough County schools Doby Elementary
  • Hillsborough County Schools Doby Elementary
  • Coventry Health Care

School Attended

  • Pine Forge Academy

Job Titles Held:

  • Secretary 1
  • Media Secretary
  • Unique Needs Aide
  • Virtual Accounts Service Represntative

Degrees

  • High School Diploma

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