Personable Customer Service/ Secretary with proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Solid team player with a positive attitude. Friendly and efficient, possessing good public relations and communication. Dedicated to ensuring each customer has a positive and pleasant experience.
Skills
Customer Service
Invoice Processing
Administrative Procedures
Highly Efficient and Productive
Fast Learner
Report Preparation
Multi-Line Telephone Systems
Verbal and Written Communication
Office Equipment Operation
Multitasking and Time Management
Clear Communication
Business Administration
Accounting and Bookkeeping
Complex Problem Solving
Reception Duties
Problem Solving
Microsoft Office
Reliable and Responsible
Cooperative Attitude
Honest and Ethical
Customer Relations
Payment Processing
Adaptable and Flexible
Service Minded
Monitoring field personnel
Data entry
Adjusting routes
Vacancy Marketing
Monthly Fee and Payment Collection
Client Relations
Dispute Handling
Administrative Leadership
Schedule Coordination
Experience
09/2006 to 05/2020
Secretary Tower Health – Blandon, PA,
Kept detailed records of repairs, labor involved and parts used.
Wrote service orders, processing cash, credit, debit payment for vehicle repairs.
Assigned and scheduled work of auto service.
Processed invoices and checks, and maintained daily cash logs and deposits.
Prepared accurate financial reports each month.
Courteously greeted customers and assisted with initiating service requests.
Presented accurate estimates to inform customers of all service charges and expectations.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.