scrum master resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Talented scrum master with 5 years driving company growth by successfully leading new product launches and market research initiatives. Accomplished at handling changing company from traditional methods of product delivery to agile methodology thus meeting customer and project demands. A servant leader with Excellent communication skills, resilient and good team player dedicated at keeping team morale high while meeting aggressive deadlines and completing complex project requirement.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability with both collocated teams as well as distributed teams and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills and perform highest under pressure.

  • Excellent Communication
  • Teamwork and Collaboration
  • Attention to Detail
  • Team Leadership
  • Testing and Troubleshooting
  • Project Management
  • Complex Problem Solving
  • Project Team Coordination
  • Agile Best Practices
  • Kanban
  • confluence/Jira
  • Sharepoint
  • Offshore coordination
05/2022 to Current Scrum Master Progressive | Louisville, KY,
  • Collaborate with other Scrum Masters and Agile Coaches to support contribution to the continuous improvement of Agile practices within the organization, including sharing with the Communities of Practice.
  • Understand work impact, concepts/strategies and operating objectives including their linkages to related areas. Makes decisions informed by parameters for work expectations and quality standards and has latitude over interpretation of policies determining approach, priorities and work methods. Follows established policies/practices with opportunity for deviation.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
  • Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.
  • Help guide the Scrum Team on how to use Scrum and/or other agile methodologies and patterns to deliver high-quality products and services to customers.
01/2019 to 02/2022 Scrum Master Progressive | Mcallen, TX,
  • Learns to act as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance.
  • Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met.
  • Works with Product Owners to support short and long-term release planning and keep work backlog healthy and prepared for execution.
  • Develops, tracks, and communicates team’s agile adoption and progress metrics, including velocity, burn-down and cycle time
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Led Scrum ceremonies such Sprint planning, Daily scrum, Sprint review and sprint retrospective and Agile development for multiple, concurrent projects.
  • Establish new scrum team by creating a couple of agile/scrum workshops to train the team members that are new JIRA and scrum.
  • Help manage team dependencies and utilize feedback and metrics( quality, delivery rate etc) to identify areas of opportunity and partners with others to coach the continuously improve.
  • Built a capacity planning dashboard using advanced excel skills to determine the team capacity.
11/2017 to 12/2018 Fulfillment Associate Shipbob | San Francisco, CA,
  • Located merchandise from shelves and storage areas to fill orders.
  • Accepted, processed and quickly filled orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
Education and Training
Expected in to to | Animal Sciences Egerton University , Nakuru Kenya, GPA:
Expected in to to Certified Scrum Master | Feagile Institute, , GPA:
Expected in to to SAFe Scrum Master | Feagile Institute, , GPA:

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Resume Overview

School Attended

  • Egerton University
  • Feagile Institute
  • Feagile Institute

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Fulfillment Associate


  • Some College (No Degree)
  • Certified Scrum Master
  • SAFe Scrum Master

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