scrum master resume example with 16 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

IT project manager with 14 years of working experience- 3.5 years of Agile delivery lead experience and 10 years of business manager. Promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with leading high-performance teams. Builds and maintains positive working relationships with all stakeholders. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.


Safe Scrum Master Certificate Valid until October 2022.

Computer Awareness program by CMC limited, 1999.

  • Facilitating scrum Ceremonies
  • Strategic planning
  • Business Development
  • Budgeting
  • Business planning
  • Business administration
  • Team Building
  • Servant leadership
  • Conflict resolution
  • Planning and Coordination
  • Staff Management
  • Student records management
  • Public speaking
  • Computer skills
  • Customer interaction
Work History
04/2018 to Current
Scrum Master Accenture Contractor Jobs New Castle, DE,

  • Responsible for hosting and facilitating the scrum ceremonies-Sprint planning, Daily Scrum, Sprint Review and Sprint Retrospectives.
  • Working with the Product Owner and the team and facilitating Product Backlog Refinement.
  • Facilitating conflict resolution, Parking lot after Daily Scrum as needed.
  • Participating in Scrum of Scrum meetings to resolve dependencies with other scrum teams.
  • Responsible for team communication, coaching the agile practices, protecting the scope of the work, protecting the team from external influences and adhoc requests directly sent to the team.
  • Responsible for creating automated structures in Jira.
  • Generating reports like Velocity Chart, Burn Down chart, Pie charts, 2D tables in Jira using JQL.
11/2016 to 06/2018
Primary Teacher Franklin County Public Schools Frankfort, KY,
  • Created collaborative environment in classroom where students worked together to support everyone's learning.
  • Instructed students individually and in groups using varied teaching methods.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
08/2015 to 06/2016
Primary Teacher Franklin County Public Schools Frankfort, KY,
  • Delivered reading and writing experiences to students commensurate with respective stages of development.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
  • Maintained positive classroom culture through behavior management techniques.
  • Utilized diverse teaching methods to address curriculum objectives.
01/2005 to 04/2015
Regional Business Manager Calpine Middletown, CA,
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Lead employee performance reviews and discussed improvement strategies with each team member.
  • Optimized processes by collaborating with upper management to implement innovative technologies.
  • Planned, organized, and executed promotional events.
  • Oversaw employee hiring, recruitment and training.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained and developed personnel to improve safety, employee relations and resolve issues.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained 50 personnel in customer service equipment maintenance and enforced participation in exercises focused on developing skills.
Expected in 05/1999 to to
High School Diploma:
Hans Raj Model School - Delhi, India,
Expected in 05/2002 to to
Bachelor of Commerce: Commerce
Delhi University - Delhi, India,
Expected in 06/2004 to to
MBA: Human Resources
Symbiosis University - Pune, India,
Expected in 08/2021 to to
MACTE: Montessori
American Montessori Society - Plano, TX,

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Resume Overview

School Attended

  • Hans Raj Model School
  • Delhi University
  • Symbiosis University
  • American Montessori Society

Job Titles Held:

  • Scrum Master
  • Primary Teacher
  • Primary Teacher
  • Regional Business Manager


  • High School Diploma
  • Bachelor of Commerce
  • MBA

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