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Scrum Master Resume Example

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SCRUM MASTER
Professional Summary
PMP and CSM certified, Innovative and solutions focused IT professional, specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments. Total experience of 13+ years with 7+ years of Project management experience and 1+ year of Scrum Master experience.
Skills
  • PMP certified
  • CSM certified
  • Good Knowledge in Loans, CASA accounts and Cards in Banking domain.
  • Worked in Retail and Life sciences domain. 
  • FP estimation, MPP preparation
  • Exceptional time management
  • Agile methodologies
  • Business process improvement
  • Change management
  • Requirements gathering
  • Project cost planning
  • Risk mitigation and management
  • Results-oriented 
  • Good knowledge in Unix, MS Windows
  • Good Knowledge in C, C++, HTML, XML
  • Advance knowledge in Version Control Systems
  • Advanced knowledge in Rally, HP ALM
Additional Information
  • Visa Details :   Permanent resident of US (Green card Holder)
Work History
Scrum Master, 06/2016 to Current
Cognizant Technology Solutions – Riverwoods, Illinois
  • Facilitate Daily scrum, Sprint Planning, Sprint Demo and Sprint retro meetings.
  • Coaching the team on Agile principles and processes.
  • Track and remove internal and external impediments for the scrum team.
  • Facilitate the Grooming sessions with product owner, to build product backlog.
  • Facilitate and plan for Go-live activities.
  • Track and report Scrum team Velocity.
Portfolio Manager, 05/2014 to 05/2016
Cognizant Technology Solutions – Abbott Park, Illinois
  • Facilitate to involve right teams to drive effort estimation for new projects.
  • Preparation and finalization of new Contracts/SOW's and ensure the profitability targets are met.
  • Handling client communication and maintain good working relationship with client.
  • Performing Risk Management, Quality Management, Resource management and Communication management for the portfolio.
  • Handling Escalations and drive to get resolutions.
  • Updating and presenting project metrics to senior management and to client.
  • Coordinate and work with multiple teams and business stakeholders for project planning and execution.
  • Handling budget creation and invoices generation.
  • Make recommendations for performance ratings, hike and promotions for direct subordinates.
Portfolio Manager, 05/2014 to 05/2016
Period – Lake County, Illinois
Domain,
  • The objective of the project is for Cognizant taking over and continuing the support and plan/Build activities for the applications which was erstwhile supported by Abbott IT.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Performed Transition Manager role for applications under BSS division within Abbott, which had the most complex and critical applications within Abbott.
  • Performed Portfolio manager role after completion of transition for Collaboration and IT for IT portfolios.
  • Coordinate to get new projects for Cognizant.
  • Coordinate to involve the right teams within Cognizant to drive the estimate preparation.
  • Preparation and finalization of new Contracts/SOW's for Cognizant and ensure the profitability targets are met for Cognizant.
  • Handling client communication and ensure good relationship with client.
  • Resource management, Risk Management and Quality Management for ongoing projects.
  • Escalation management for all projects under Collaboration and IT for IT portfolios.
  • Participate and drive business strategies for upcoming projects.
  • Participate and make recommendations for performance ratings, hike and promotions for direct subordinates.
  • Project #3 Title Rollout project for a leading retail store Client Leading Retail Store Languages Unix, ESQLC, Informix Team Size 22 Role.
Project Manager, 01/2013 to 05/2014
Period Location Offshore Development Center, Cognizant Technology Solutions
  • The objective of the project is to Rollout Cognizant developed application to various distribution center's for a leading retail store.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Project planning and mentoring the team on the daily activities.
  • Update/Review status/issues with Client.
  • Prepare and maintain all the metrics for the project.
  • Manage Budgeting and Invoicing for the project milestones.
  • Ensure that the team follows all the protocols while doing the Rollout activities.
  • Handle any schedule deviations and arrive at the mitigation plans for the deviation and implement the same.
  • Ensure all the operational activities for the project are taken care and also ensure that there is no hindrance of any type to the Rollout activities.
  • Participate and make recommendations for performance ratings, hike and promotions for direct subordinates Project #4 Title Support project for a Leading retail store Client Leading Retail Store Languages Unix, ESQLC, Informix Team Size 40 Role.
Project Manager, 11/2011 to 12/2012
Period Location Offshore Development Center, Cognizant Technology Solutions
  • The objective of the project is to give 24/7 live support for application developed by Cognizant for a leading retail store.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Drive the whole Support service, based out of Offshore.
  • Ensure KPI/SLA compliance.
  • Involve directly with any major risks and any escalated issues; help drive the issues to closure.
  • To ensure that the team productivity is always maintained at an acceptable level and also ensures that the level of support provided is always of high quality.
  • Ensure all the operational activities for the project are taken care and also ensure that there is no hindrance of any type to the support activities.
  • Ensure that team is motivated and address their needs.
  • Participate and make recommendations for performance ratings, hike and promotions for direct subordinates Organization: Infosys Project #5 Title Finacle enhancements for CFS bank Client.
Languages, CFS Bank
  • C, C++, Java, JavaScript, Unix Scripting.
  • Team Size 12.
Techno Functional Manager, 06/2011 to 10/2011
Period Infosys Offshore Development Centre, Mahindra World city, Chennai Domain
  • To enhance Finacle (banking product from Infosys), for the requirements from CFS bank.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Project Management activities such as MPP preparation, FP estimation and preparing project management plan.
  • Involved in the requirement gathering, analysis and Design phase of the project.
  • To do the design and code review and also to ensure that the requirements are implemented correctly.
  • Participate and make recommendations for performance ratings, hike and promotions for direct subordinates Project #6 Title Baseline Management team for Finacle servers Client Internal Languages & Hardware Unix Scripting, Source code Maintenance tool, Maintenance of HP, IBM and SUN unix servers and also maintenance of Oracle Databases.
  • Team Size 12.
Techno Functional Manager, 12/2009 to 05/2011
Period
Team Size, Infosys Offshore Development Centre, Mahindra World city, Chennai Domain
  • To perform build and release activities for various versions of Finacle and to maintain various Hardware for Finacle including Unix Servers and Databases.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Project Management activities such as MPP preparation, FP estimation and preparing project management plan.
  • To perform build and release management activities for various versions of Finacle.
  • To maintain the DB's and various hardware systems associated with Finacle.
  • To support Finacle core team of 900 people, in various configuration controller issues.
  • Was the total owner for all the hardware and software implementation in any version of Finacle and to co-ordinate with various teams for their Integration to the base code version.
  • Participate and make recommendations for performance ratings, hike and promotions for direct subordinates Project #7 Title Modularization of Finacle Client Internal Languages & Hardware C, C++, Java, JavaScript, Unix Scripting.
Module Leader, 07/2008 to 11/2009
Period
Team Size, Infosys Offshore Development Centre, Mahindra World city, Chennai Domain
  • To split Finacle into various different modules and to make it scalable as Individual modules.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Performed lead role for 7 members of the team.
  • To guide and mentor them in all the coding work they do.
  • To analyze the various modules present in Finacle and to determine the dependency of the modules on each other and to determine the ways to decouple the relationship between modules, so that each module can be released individually.
  • Was involved in preparation of High level and low level design, Code reviews and in Unit testing and System testing.
  • Project #8 Title Implementation of Finacle for DBS Indonesia Bank Client DBS Indonesia Bank Languages & Hardware C, C++, Java, JavaScript, Unix Scripting.
Module Leader, 10/2007 to 06/2008
  • Location 1 Month in Jakarta, Indonesia.
  • 3 Months in Singapore, 2 Months in Infosys development centre, Hyderabad, 3 Months in Infosys Development centre, Chennai.
  • Domain Retail and Commercial Banking Project Objective To upgrade from the existing version of Finacle present in DBS Indonesia bank, to a higher version of Finacle.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Performed lead role for 10 members of the team, which includes 7 Malaysian nationals.
  • To guide and mentor them in all the work they do.
  • Brainstorming and Requirements gathering with the clients at Jakarta.
  • Analysis, Design and coding for the customization requirements of the clients at Singapore.
  • Was also involved in Design and code reviews.
  • Support the Client in Installation of Finacle from Singapore.
  • Support to the Client in SIT and in UAT phase.
  • Project #9 Title Finacle enhancement for IDBI bank Client IDBI bank Languages & Hardware C, C++, Java, JavaScript, Unix Scripting.
  • Team Size 12.
Module Leader, 02/2007 to 09/2007
Infosys Offshore Development Centre, Mahindra World city, Chennai Domain
  • Retail and Commercial Banking Project Objective To enhance Finacle for the requirements specific to IDBI bank.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Performed lead role for 5 members of the team.
  • To guide and mentor them in all the work they do.
  • Was involved in requirements gathering, FRS and SRS review, and in preparation of High level and low level designs.
  • Was involved in coding for some individual modules and also did code review for all the other modules.
  • Was involved in Unit testing and system testing phases, before delivering the code base to testing team.
  • Was involved in all the project closure activities.
  • Project #10 Title Integration and System testing support Client DBS bank Languages & Hardware C, C++, Java, JavaScript, Unix Scripting.
Team Size,
Module Leader, 07/2006 to 01/2007
Period
Team Size, Infosys Offshore Development Centre, Mahindra World city, Chennai
  • To give support for the Integration and System testing done by Infosys testing team, for Finacle version to be delivered for DBS bank.
  • ROLES AND RESPONSIBILITIES IN THE PROJECT:.
  • Performed Module lead role for the whole team and to review the code fixes done by the team.
  • Was also involved in fixing of tickets and maintained a very high fixing rate for the whole duration, both individually and also for the team, which got appreciation from the Unit head level.
  • Project #11 Title Enhancing Finacle for Rollover, Interest slabs, Negotiated rate, Securitization and Subsidy concepts Client Various banks Languages & Hardware C, C++, Java, JavaScript, Unix Scripting.
Developer, 10/2004 to 06/2006
Period
  • Location 6 Months in Infosys Development centre, Bangalore, rest of the period in Infosys Development centre, Chennai.
  • Domain Retail and Commercial Banking Project Objective To enhance Finacle for the various requirements given by different banks and to improve the scalability of Finacle, as a banking product.
  • Was involved in the preparation of Low level design, with the given High level design.
  • Did the coding for developing new menus and also enhancing existing menus in Finacle for all the concepts mentioned above.
  • Was the singular code owner for all the concepts mentioned above.
  • Was involved in the Unit and Integration testing phases for the project and to fix the tickets raised during the testing phases.
  • Was involved in integrating the changes to the base product.
Project Manager, 11/2011 to 05/2014
Cognizant Technology Solutions – Chennai, India
  • Preparing project plan and estimation. Preparing project schedule and milestones.
  • Mentoring the team on daily activities.
  • Handle risk, quality and communication management for the project.
  • Prepare and present project metrics to senior management and business stakeholders.
  • Handle escalations and drive them to closure.
  • Manage project budgeting and invoicing.
  • Monitor team productivity and facilitate to maintain healthy work environment for the team.
  • Make recommendations for performance ratings, hike and promotions for direct subordinates.
Techno Functional Manager, 11/2009 to 10/2011
Infosys – Chennai, India
  • Facilitate requirements gathering and initial design phase. 
  • Project planning and estimation. 
  • Perform review for High level and Low level designs, Test plans and Test cases.
  • Perform Risk, Communication and Quality management for the project.
  • Perform escalation management and drive issues to closure.
  • Prepare and present project metrics to senior management.
  • Make recommendations for performance ratings, hike and promotions for direct subordinates
Module Leader, 03/2004 to 10/2009
Infosys – Chennai, India
  • Built, tested and deployed scalable, highly available and modular software products.
  • Streamlined deployment process by developing continuous integration tools.
  • Prepared high level and low level designs.
  • Participate and gather requirements.
  • Performed Unit testing and Integration testing to verify software quality and function before it was released.
Education
Bachelor of Science: Electrical and Electronics, 2003
Sri Venkateswara College of Engineering, Madras University - Chennai, India
  • 73.67 GPA
Post Graduate Diploma: Finance, 2011
Symbiosis center for Distance Learning - Pune, India
Business Administration
Project Management Professional(PMP) Certified Scrum Master: Project Management Institute -


MBA: Finance, 2011
Symbiosis Centre for Distance Learning - Pune, India
  • 73.06 GPA
Certifications
  • PMP certified
  • CSM certified
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Resume Overview

Companies Worked For:

  • Cognizant Technology Solutions
  • Period
  • Period Location Offshore Development Center, Cognizant Technology Solutions
  • CFS Bank
  • Period Infosys Offshore Development Centre, Mahindra World city, Chennai Domain
  • Infosys Offshore Development Centre, Mahindra World city, Chennai Domain
  • Infosys Offshore Development Centre, Mahindra World city, Chennai
  • Infosys

School Attended

  • Sri Venkateswara College of Engineering, Madras University
  • Symbiosis center for Distance Learning
  • Project Management Institute
  • Symbiosis Centre for Distance Learning

Job Titles Held:

  • Scrum Master
  • Portfolio Manager
  • Domain
  • Project Manager
  • Languages
  • Techno Functional Manager
  • Team Size
  • Module Leader
  • Developer

Degrees

  • Bachelor of Science : Electrical and Electronics , 2003
    Post Graduate Diploma : Finance , 2011
    Project Management Professional(PMP) Certified Scrum Master :
    MBA : Finance , 2011

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