Efficient Scheduling Supervisor with in-depth knowledge of medical terminology, procedures and insurance plans. Friendly and accommodating professional with over 20 year's years of experience scheduling patients and one on one patient care. Using Centricity and ECW EMR. Skillful in accurately collecting and recording patient information. Well-organized Administrative professional bringing excellent multitasking abilities developed over 9 year's years of call center and scheduling experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in ECW with expertise in database management.
. Over looking staff and provider's schedule's & creating schedule's
. Develop, train, counsel, and evaluate scheduling department personal
. Prepare and conduct monthly scheduling department training session's
. Entering patient demographic's into a EMR system ( Knowledgeable with Centricity & ECW)
. Fill the provider's schedule's and reschedule patient's
. Running patient's insurance eligibility
. Processing prior authorization's for medication's & testing
. Scheduling testing @ hospital's
. Process incoming fax's
. Prepare and mail out medical record's
. Conduct visual field's
. Understand and use medical terminology
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