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scheduler coordinator resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Multitasking
  • Leadership
  • Decision-making
  • Communication
  • MS Office
  • Customer Service
Experience
Scheduler Coordinator, 01/2018 to Current
Country Meadows Retirement CommunitiesMechanicsburg, PA,
  • Communicated with patients to gather intake data and verify chart information.
  • Helped patients complete paperwork and explained processes and procedures.
  • Called patients to schedule appointments, consistently double-checking information and availability.
  • Answered 80 average daily phone calls to schedule appointments and address patient inquiries.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
Housekeeping Attendant, 01/2017 to 01/2018
Francisan HealthChesterton, IN,
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Replenished guest supplies and amenities.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Informed supervisor when supplies were low.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
Dietary Aide, 05/2016 to 01/2017
Bernice Nursing And Rehabilitation Center, LlcBernice, LA,
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Cleaned and maintained dining room during and after each meal service.
  • Stocked food and other supplies for main kitchen and units as needed.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Checked and updated diet orders via computer database.
  • Received, stored and distributed food and supplies promptly, checking orders for accuracy.
  • Researched food, nutrition and food service systems to increase knowledge of patient's nutrition.
  • Operated cash register efficiently, making correct customer change and performing cash and receipt reconciliation.
Cashier, 01/2013 to 12/2015
Rural KingAvon, IN,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education and Training
High School Diploma: , Expected in 06/2006 to George W Collins - Chicago, IL,
GPA:

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Resume Overview

School Attended

  • George W Collins

Job Titles Held:

  • Scheduler Coordinator
  • Housekeeping Attendant
  • Dietary Aide
  • Cashier

Degrees

  • High School Diploma

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