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Southwest Caging Corporation - Scanner Operator/Verification Resume Example

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SCANNER OPERATOR/VERIFICATION
Professional Summary
Efficient, accurate and detail-oriented Office Clerk who takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills.
Skills
  • Customer service-oriented
  • Accurate and detailed
  • Works well under pressure
  • Employee training and development
  • Maintains confidentiality
  • Independent worker
  • AS/400
  • Well organized
  • Quick learner
  • Verbal communication skills
  • Strong problem-solving capabilities
  • Excellent work ethic
  • Process improvement
  • Quality assurance and control
  • Dependable
  • Rapid 10-key data entry
  • Accounting systems and software
  • Analytical
  • Strong research skills
  • Self-starter
  • Honest employee
Work History
Scanner Operator/Verification, 02/2005 to Current
 Southwest Caging Corporation – 5342 NW 25th St, Topeka, KS 66618
  • Data Entry
  • 10-Key
  • Compare data with reports
  • Locate and correct data entry errors
  • Balance checks with data entry reports
  • Examine checks for endorsements, dates and other information
  • Resolve problems or discrepancies concerning client accounts
  • Answer questions regarding client files
  • Perform general office duties, such as typing, operating office machines, and sorting mail
  • Operate the I-Tran machine to scan documents and checks into the imaging system for scan line keyers
  • Send files to various banks through our Imaging Cash Letter software for clients
  • Receive bank acknowledgements for files sent from previous day and match to data log reports
  • Assist our software programmer with various tests of documents for our clients
  • Report any problems regarding programs to our management
Customer Service Representative, 10/2002 to 04/2004
 Teletech – Topeka, KS
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Managed high call volume with tact and professionalism.
  • Met or exceeded service and quality standards every review period.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Scanner/Rater, Blue Cross and Blue Shield of Kansas – Topeka, KS
  • Scan confidential packets and Health Profile's into the computer imaging system.
  • Deliver the confidential packets once scanned to the SBAR/SBAS assistants.
  • Review Health Profiles for completeness and if more information is required contact applicants by phone.
  • Assist underwriting department regarding information to complete the underwriting process.
Education
High School Diploma: 1993
 Rossville Jr-Sr High - Rossville, KS
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Resume Overview

Companies Worked For:

  • Southwest Caging Corporation
  • Teletech
  • Blue Cross and Blue Shield of Kansas

School Attended

  • Rossville Jr-Sr High

Job Titles Held:

  • Scanner Operator/Verification
  • Customer Service Representative
  • Scanner/Rater

Degrees

  • High School Diploma : 1993

Where can I find a Southwest Caging Corporation Scanner Operator/Verification resume example in Topeka, Kansas ?

This is an actual resume example of a Scanner Operator/Verification who works in the Office Assistants Industry. LiveCareer has 151597 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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