High-energy Salon Manager successful in building and motivating dynamic teams. Cultivates a salon atmosphere in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Rolled out product promotions and styling promotions which increased salon sales, resulting in a 27% monthly increase over last year.
Boosted product sales 10% by extending the Kerastase line.
Reduced the cost of color products by 30% while still maintaining an ample amount of color selection.
Coached and mentored 20 staff members by offering constructive feedback and taking interest in their long-term career growth. Reduced and controlled expenses by improving resource allocation. Assigned clients to estheticians by aligning the client's needs with the esthetician's expertise. Verified end-of-day reports against credit and cash profits. Monitored and tracked salon product contracts and deliveries.Organized salon paperwork and office files.
Scheduled beauty consultations and hair styling appointments. Helped analyze customers' hair condition to recommend appropriate products and hair care methods. Worked a flexible schedule to accommodate salon needs. Executed all daily opening and closing procedures.
Efficiently checked guests in and out using Short Cuts. Meticulously entered client and service information when booking appointments. Suggested and sold salon services and retail products to customers.
Collected soiled linens and placed in the appropriate receptacles. Assisted hair technicians with customer color set-up.
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