An extremely motivated, well organized Administrator with over 15 years experience in various areas of customer service with a focus on client relations and management.
An enthusiastic team player adept at managing multiple projects with ease using expert time management methods.
Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Increased office organization by developing more efficient filing system and customer database protocols.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Head of Salon marketing, Oversaw development of website, and all marketing tools and tactics.
Balanced daily revenue, oversaw inventory control and met with various sales representatives for ordering supplies and merchandise.
Prepared and facilitated meetings with staff, wrote and performed coaching sessions recommended promotions and changes in salary.
Greeted a substantial amount of guests, cultivating rapport through consultations and retention.
Created, performed and maintained haircuts, color design, acrylic nails, manicures, pedicures and facials.
Assisting the Promotional Products Manager to seek out and present the ideal item and/or program to fit the clients needs.
Maintaining an open communication with clients and vendors to provide world class customer service. Ordering specialty items for company events and team building.
Planned travel arrangements for Promotional Products Manager.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Working closely with clients, collecting and absorbing ideas to create a customized strategy that would ultimately help clients attract new business, team build, or participate successfully in trade show events.
Products and service research and testing.
Placing orders with vendors and following through with proofing and on time delivery.
Artistic Gold Key Award
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