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Salesperson Resume Example

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SALESPERSON
Professional Summary

Self-motivated Inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience.

Skills
  • Cross-selling products and services
  • Cash register operation
  • Buying signals
  • Relationship building
  • Sales process
  • Customer care
  • Relationship selling
  • Negotiation
  • Needs analysis
  • Networking
  • Trial close
  • Market research
  • Prospecting
  • Product description
  • Account management, Internet marketing, Supervisor
  • Approach, Inventory, Telecommunication
  • Attention to detail, Market research, Telephone
  • Brand strategy, Marketing, Unique
  • Budget development, Market, Website
  • Business strategies, Merchandising, Word processing
  • Cash register, Natural
  • Cash registers, Needs analysis
  • Closing, Negotiation
  • Contracts, Networking
  • Conversion, Persuasive
  • Copywriter, Policies
  • Credit, Positioning
  • Clients, Presentations
  • Client, Pricing
  • Customer satisfaction, Print advertising
  • Customer service, Coding
  • Customer care, Rapport
  • Data entry, Relationship building
  • Database management, Reporting
  • Delivery, Sales
  • Email, Selling
  • Features, Sales analysis
  • Financial, Sales management
  • Forms, Strategy development
  • Insurance, Strategic marketing
Work History
Salesperson, 10/2017 to 07/2019
Company Name – City, State
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Received training and certification from Tempur Pedic, Simmons,etc to represent brand, explain technical functions of mobile devices and guide product selection by customers.
  • Managed customer from initial contact to closing with efficiency and attention to detail, which helped build loyalty and partnerships.
  • Closed over $800000 in sales each year, including preparing contracts and processing order forms.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Provided pricing information to customers regarding specific products.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Created detailed sales presentations to communicate product features and market data.
  • Responded to telephone and in-person requests for information.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Salesperson, 05/2016 to 07/2017
Company Name – City, State
  • Worked to build relationships with customers and built potential for additonal sales.
  • Managed customer from initial contact to closing with efficiency and attention to detail, which helped build loyalty and partnerships.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Kept on top of changes to store products and promotions to maintain strong sales.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Protected purchase items with proper bagging and wrapping to prevent damage.
  • Listened to clients and developed solutions to satisfy business and personal needs.
  • Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Educated customers on promotions to enhance sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Improved customer service and telecommunication skills to build lasting relationships.
Sales Specialist, 02/2014 to 05/2016
Company Name – City, State
  • Cleaned display cases, shelves, and aisles and packed customers purchases in bags or cartons.
  • Received and unpacked floor merchandise.
  • Greeted approximately 30customers daily and responded to questions regarding services and products.
  • Operated cash registers and managed financial transactions.
  • Greeted customers and directed to requested products.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Supported promotional plans by updating signage with price changes.
  • Kept all aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Checked for outdated and overripe items and removed them from inventory to eliminate illness and other risks.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies to better assist with any need.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
Education
Associate of Arts: Bussiness, Expected in 05/2021
Florida National University - City, State
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Resume Overview

School Attended

  • Florida National University

Job Titles Held:

  • Salesperson
  • Sales Specialist

Degrees

  • Associate of Arts : Bussiness , Expected in 05/2021

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