LiveCareer-Resume

salesman resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Accomplished Team Leader with 7 years managing and guiding staff. Reliable when leading training and overseeing daily activities. Increased employee retention through team building, problem solving and positive atmosphere.

Skills
  • Defensive techniques
  • Crisis intervention
  • Non-violent intervention
  • Observation
  • Evidence preservation
  • Sales closing
  • Product merchandising
  • Sales development
  • Excellent customer service
  • Route planning
  • Vehicle inspections
  • Sales representation
  • Sales goals
  • Vehicle safety
Experience
01/2021 to Current Salesman Advance Auto Parts | Florence, SC,
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Achieved monthly sales
05/2020 to 04/2021 Route Delivery Driver Airgas Inc | Roswell, NM,
  • Delivered fresh food to customers across local area.
  • Trained new staff in food delivery, money handling and customer service processes.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Maintained vehicle according to company and state safety requirements.
  • Planned and followed efficient routes using physical maps and GPS applications.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Handled escalated queries and complaints from customers and staff, sharing positive outcomes as training tools.
  • Resolved complex customer issues by identifying source of customer's issue and resolving in timely manner.
  • Demonstrated in-depth knowledge of products, services and policies to coach team members.
  • Delivered feedback on performance to address service gaps and improve client expectations.
10/2013 to 04/2020 Team Leader Tenneco Automotive | Cambridge, OH,
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Interviewed, hired and trained new quality customer service representatives.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
02/2007 to 09/2013 Detention Officer Nana Regional Corporation | Seattle, WA,
  • Exercised surveillance and control over 1500 inmates.
  • Followed daily routine schedule and took head counts of all inmates in assigned cell block.
  • Transported and escorted inmates to hospitals, court and other institutions.
  • Performed searches of people, vehicles, mail items and dormitories.
  • Fingerprinted and photographed incoming and released inmates.
  • Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
  • Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
  • Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
  • Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
  • Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations.
  • Supervised inmates during day-to-day activities.
  • Assigned inmates to open and appropriate housing units.
  • Implemented defensive tactics and physical restraints to maintain safety and security of jail.
  • Transported inmates to and from work sites with optimal security procedures.
  • Inspected locks, window bars, doors and security systems to support escape prevention.
  • Conducted scheduled headcounts to verify presence of prisoners.
Education and Training
Expected in 04/2006 to to High School Diploma | Putnum City West, Bethany, OK, GPA:

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Resume Overview

School Attended

  • Putnum City West

Job Titles Held:

  • Salesman
  • Route Delivery Driver
  • Team Leader
  • Detention Officer

Degrees

  • High School Diploma

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