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CCI/Triad - Sales Support Resume Example

Resume Score: 80%

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SALES SUPPORT
Professional Summary
Admistrative Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
Skills
  • Quick learner
  • Trusted key holder
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Certified in 10-key
  • Maintains confidentiality
  • Professional and mature
Work History
Sales Support, 02/1994 to 05/2001
CCI/Triad – Austin, TX
  • Created company's first employee manual including training and development.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Served as the main liaison between customers, management and sales team.
Spa Coordinator , 11/2012 to 02/2013
Four Seasons Hotel & Spa – Austin, TX
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Admissions , 02/2013 to 11/2014
Texas NueroRehab Center – Austin, TX
  • Politely assisted customers in person and via telephone.
  • Opened and properly distributed incoming mail.
  • Directed guests and routed deliveries and courier services.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and quickly redirected up 25 calls per hour. 
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Screened all visitors and directed them to the correct employee or office.
Education
High School Diploma: 1993
Bowie High School - Austin, TX
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Resume Overview

Companies Worked For:

  • CCI/Triad
  • Four Seasons Hotel & Spa
  • Texas NueroRehab Center

School Attended

  • Bowie High School

Job Titles Held:

  • Sales Support
  • Spa Coordinator
  • Admissions

Degrees

  • High School Diploma : 1993

Where can I find a CCI/Triad Sales Support resume example in Katy, Texas ?

This is an actual resume example of a Sales Support who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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