Sales Support Associate Resume Example Tory Burch

SALES SUPPORT ASSOCIATE

Experience

Sales Support Associate, 11/2018 to 01/2019
Tory Burch – Sunrise, FL

Recommended, selected & helped locate merchandise based on customers' needs/desires resulting in boosting store sales goal.
Maintaining an orderly appearance throughout the sales floor and processed items with correct mark down prices.
Computed sales prices, total purchases and received and processed cash or credit/debit card transactions on retail POS system, ensuring cash register is even at the end of each day.

Sales Associate, 01/2017 to 05/2018
Forever 21 – Sunrise, FL

Provided excellent customer service while on the selling floor & fitting room, & inspected garments for sharp damaged security tags prior to returning them to fitting room & sales floor area.
Promoted store gift/credit cards by 10% with limited incentive offers to customers retaining monthly sales goal.
Answered questions, meeting customers' merchandise needs, & providing information on fabrics and products, and maintained loss prevention standards through awareness and guest service.

Sales Associate, 11/2016 to 06/2018
Aeropostale Inc – Sunrise, FL

Greeted customers and assisted with product selections and purchases in alignment with customer needs and requirements while also up-selling accessories with 15% discount and complementary purchases.
Cross-selling products to increase purchase amounts while introducing promotions and latest styles options to customers.
Provided outstanding customer service to include responding to customer inquiries in a professional manner, finalizing and processing returns, and processing forms of identification.

Sales Support Associate, 11/2018 to 01/2019
Tory Burch – Sunrise, FL

Recommended, selected & helped locate merchandise based on customers' needs/desires resulting in boosting store sales goal.
Maintaining an orderly appearance throughout the sales floor and processed items with correct mark down prices.
Computed sales prices, total purchases and received and processed cash or credit/debit card transactions on retail POS system, ensuring cash register is even at the end of each day.

Sales Associate, 01/2017 to 05/2018
Forever 21 – Sunrise, FL

Provided excellent customer service while on the selling floor & fitting room, & inspected garments for sharp damaged security tags prior to returning them to fitting room & sales floor area.
Promoted store gift/credit cards by 10% with limited incentive offers to customers retaining monthly sales goal.
Answered questions, meeting customers' merchandise needs, & providing information on fabrics and products, and maintained loss prevention standards through awareness and guest service.

Sales Associate, 11/2016 to 06/2018
Aeropostale Inc – Sunrise, FL

Greeted customers and assisted with product selections and purchases in alignment with customer needs and requirements while also up-selling accessories with 15% discount and complementary purchases.
Cross-selling products to increase purchase amounts while introducing promotions and latest styles options to customers.
Provided outstanding customer service to include responding to customer inquiries in a professional manner, finalizing and processing returns, and processing forms of identification.
Adobe Photoshop.

Education

Associate of Science: Criminal Justice, 2018
Broward College
Criminal Justice

Summary

Customer-oriented & innovative college student with passion & professionalism needed to ensure client satisfaction and service improvement. Builds productive relationships, resolves complex company issues & provides customers with vital information. Customer-oriented & innovative college student with passion & professionalism needed to ensure client satisfaction and service improvement. Builds productive relationships, resolves complex company issues & provides customers with vital information.

Languages

German (native), bi-lingual Greek (native), bi-lingual English (fluent) French (good nowledge) LANGUAGES German (native), bi-lingual Greek (native), bi-lingual English (fluent) French (good nowledge)

Highlights

Customer Needs Identification
Conflict Resolution & De-Escalation
Strong leadership and consensus building skills
Client Account Management
Interpersonal relationship management
Flexibility in working styles
A proven high performer and quick learner
Self-motivated and an excellent team player
Microsoft Word
POS System
CPR, AED & First Aid Certified A proven high performer and quick learner
Strong leadership and consensus building skills
Customer Needs Identification
Client Account Management
Conflict Resolution & De-escalation
Flexibility in working styles
Adaptable to changes
Self-motivated and an excellent team player
CPR, AED & First Aid Certified
Microsoft Word
POS System
PERSONAL SKILLS
A proven high performer and quick learner
Strong leadership and consensus building skills
Customer Needs Identification
Client Account Management
Conflict Resolution & De-escalation
Flexibility in working styles
Adaptable to changes
Self-motivated and an excellent team player
CPR, AED & First Aid Certified
Microsoft Word
POS System Adobe Photoshop
CRM Software Windows XP-NT-2016
MS Office / Apple Macintosh
Windows XP-NT-2016
MS Office / Apple Macintosh

Skills

Account Management, Adobe Photoshop, bi, cash register, Interpersonal, Conflict Resolution, CPR, credit, CRM, Client, excellent customer service, customer service, debit, English, First Aid, forms, French, German, Greek, leadership, loss prevention, Apple Macintosh, mark, MS Office, NT, Windows XP, Microsoft Word, POS, quick learner, relationship management, retail, selling, sales, Self-motivated, team player

Resume Overview

Companies Worked For:

Tory Burch
Forever 21
Aeropostale Inc

School Attended

Broward College

Job Titles Held:

Sales Support Associate
Sales Associate

Degrees

Associate of Science : Criminal Justice , 2018

Sales Support Associate Resume Example

Resume Score: 90%

Resume Overview

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