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Sales Support Associate Resume Example

Resume Score: 90%

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SALES SUPPORT ASSOCIATE
Experience
Sales Support Associate, 11/2018 to 01/2019
Company Name – City, State
  • Recommended, selected & helped locate merchandise based on customers' needs/desires resulting in boosting store sales goal.
  • Maintaining an orderly appearance throughout the sales floor and processed items with correct mark down prices.
  • Computed sales prices, total purchases and received and processed cash or credit/debit card transactions on retail POS system, ensuring cash register is even at the end of each day.
Sales Associate, 01/2017 to 05/2018
Company Name – City, State
  • Provided excellent customer service while on the selling floor & fitting room, & inspected garments for sharp damaged security tags prior to returning them to fitting room & sales floor area.
  • Promoted store gift/credit cards by 10% with limited incentive offers to customers retaining monthly sales goal.
  • Answered questions, meeting customers' merchandise needs, & providing information on fabrics and products, and maintained loss prevention standards through awareness and guest service.
Sales Associate, 11/2016 to 06/2018
Company Name – City, State
  • Greeted customers and assisted with product selections and purchases in alignment with customer needs and requirements while also up-selling accessories with 15% discount and complementary purchases.
  • Cross-selling products to increase purchase amounts while introducing promotions and latest styles options to customers.
  • Provided outstanding customer service to include responding to customer inquiries in a professional manner, finalizing and processing returns, and processing forms of identification.
Sales Support Associate, 11/2018 to 01/2019
Company Name – City, State
  • Recommended, selected & helped locate merchandise based on customers' needs/desires resulting in boosting store sales goal.
  • Maintaining an orderly appearance throughout the sales floor and processed items with correct mark down prices.
  • Computed sales prices, total purchases and received and processed cash or credit/debit card transactions on retail POS system, ensuring cash register is even at the end of each day.
Sales Associate, 01/2017 to 05/2018
Company Name – City, State
  • Provided excellent customer service while on the selling floor & fitting room, & inspected garments for sharp damaged security tags prior to returning them to fitting room & sales floor area.
  • Promoted store gift/credit cards by 10% with limited incentive offers to customers retaining monthly sales goal.
  • Answered questions, meeting customers' merchandise needs, & providing information on fabrics and products, and maintained loss prevention standards through awareness and guest service.
Sales Associate, 11/2016 to 06/2018
Company Name – City, State
  • Greeted customers and assisted with product selections and purchases in alignment with customer needs and requirements while also up-selling accessories with 15% discount and complementary purchases.
  • Cross-selling products to increase purchase amounts while introducing promotions and latest styles options to customers.
  • Provided outstanding customer service to include responding to customer inquiries in a professional manner, finalizing and processing returns, and processing forms of identification.
  • Adobe Photoshop.
Education
Associate of Science: Criminal Justice, 2018
Broward College
Criminal Justice
Summary
Customer-oriented & innovative college student with passion & professionalism needed to ensure client satisfaction and service improvement. Builds productive relationships, resolves complex company issues & provides customers with vital information. Customer-oriented & innovative college student with passion & professionalism needed to ensure client satisfaction and service improvement. Builds productive relationships, resolves complex company issues & provides customers with vital information.
Languages
German (native), bi-lingual Greek (native), bi-lingual English (fluent) French (good nowledge) LANGUAGES German (native), bi-lingual Greek (native), bi-lingual English (fluent) French (good nowledge)
Highlights
  • Customer Needs Identification
  • Conflict Resolution & De-Escalation
  • Strong leadership and consensus building skills
  • Client Account Management
  • Interpersonal relationship management
  • Flexibility in working styles
  • A proven high performer and quick learner
  • Self-motivated and an excellent team player
  • Microsoft Word
  • POS System
  • CPR, AED & First Aid Certified A proven high performer and quick learner
  • Strong leadership and consensus building skills
  • Customer Needs Identification
  • Client Account Management
  • Conflict Resolution & De-escalation
  • Flexibility in working styles
  • Adaptable to changes
  • Self-motivated and an excellent team player
  • CPR, AED & First Aid Certified
  • Microsoft Word
  • POS System
  • PERSONAL SKILLS
  • A proven high performer and quick learner
  • Strong leadership and consensus building skills
  • Customer Needs Identification
  • Client Account Management
  • Conflict Resolution & De-escalation
  • Flexibility in working styles
  • Adaptable to changes
  • Self-motivated and an excellent team player
  • CPR, AED & First Aid Certified
  • Microsoft Word
  • POS System Adobe Photoshop
  • CRM Software Windows XP-NT-2016
  • MS Office / Apple Macintosh
  • Windows XP-NT-2016
  • MS Office / Apple Macintosh
Skills
Account Management, Adobe Photoshop, bi, cash register, Interpersonal, Conflict Resolution, CPR, credit, CRM, Client, excellent customer service, customer service, debit, English, First Aid, forms, French, German, Greek, leadership, loss prevention, Apple Macintosh, mark, MS Office, NT, Windows XP, Microsoft Word, POS, quick learner, relationship management, retail, selling, sales, Self-motivated, team player
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Broward College

Job Titles Held:

  • Sales Support Associate
  • Sales Associate

Degrees

  • Associate of Science : Criminal Justice , 2018

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