Exceptional customer service skills,Strong communicator
Created strategies to develop and expand existing customer sales, which resulted increase in monthly sales. Established new accounts through successful client development. Increased sales volume by adding new accounts in the assigned territory.
Sales / service09/2001 to 12/2015Metro Fire San Diego, CAScheduled an average of 3-4 appointments per week. Upsold add-on services to existing customers, generating incremental revenue of Wrote, proofed and edited sales proposals and correspondence. Addressed customer questions and concerns regarding products, prices and availability. Consistently secured new accounts, resulting in a Developed and expanded existing customer sales.Answered customers' questions about products prices, availability, uses and credit terms. Determined the cost and pricing of proposals and bids. Delivered exceptional account service to strengthen customer loyalty. Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
Fitness sales / Instructor02/1994 to 08/2001Frogs club 1San Diego, CAUpsold add-on services to existing customers, generating incremental revenue.Scheduled an average of 40 appointments per weekCompleted on average 25 daily outbound calls generating appointments.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Addressed customer questions and concerns regarding products, prices and availability. Trained sales teams on educational products at seminars and special events. Answered customers' questions about products prices, availability, uses and credit terms. Delivered exceptional account service to strengthen customer loyalty. Recommended personal training , swim lessons, to customers based on their needs and interests.Negotiated details of contracts and payments and prepared sales contracts and order forms.
High School Diploma: Physical therapyMesa CollegeSan Diego, CA, united statesPlayed on the mens first volleyball team at the school for 2 years , did internship in the training room in off season