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Sales Representative Resume Example

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SALES REPRESENTATIVE
Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise to build robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Skills
  • Cuisine and Fashion knowledge
  • Product and service knowledge
  • Customer needs assessment
  • Product merchandising and distribution
  • Product management and pricing
  • Policies and procedures
  • Customer retention abilities
  • Strategy development
  • Sales development
  • Computer expertise
  • Inside and outside sales
  • Post-sales support
  • On-site product demonstrations
  • Marketing familiarity
  • Negotiations
  • Relationship selling
Education and Training
Bachelor of ScienceUniversity of FloridaCity,State,Microbiology And Immunology, Expected in 05/2024
  • Major in Psychology
  • Minor in Spanish
High School DiplomaCardinal Gibbons High ScholCity,State,05/2020
  • 5.018 GPA
  • Ranked in Top 5% of class
  • Honor Roll 2016-2020
  • AP Scholar Recipient
  • NHS, SNHS, NSHS, MAT, and RK Member
  • Key Club, Bio Club, Biomed Club, and Science Olympiad Member
Experience
Company NameSales Representative | City, State04/2020 to 06/2020
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Cross-sold additional products and services to purchasing customers.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Built positive and productive customer connections to drive consistent sales
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Introduced customers to new offerings and updated accounts
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Supported clients with targeted and highly successful product launches.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits
  • Interfaced with customers to resolve problems quickly.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Diminished project gaps to promote smooth workflow.
  • Built client base and promoted products to new and existing clients.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Company NameServer | City, State10/2018 to 05/2019
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Plated food and ensured plate presentation and food quality were of highest standard.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Processed customers' payments and provided receipts.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Company NameIce Cream Scooper | City, State07/2018 to 08/2018
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Used POS system expertise to complete sales transactions with accuracy and efficiency.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Created food displays according to established standards, replacing dated products with fresh.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Tailored orders to address customer allergies and gluten concerns.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Counted cash drawer at end of shift and prepared bank deposits.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Communicated with customer to provide menu offering details and assist with decision-making.
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Resume Overview

School Attended

  • University of Florida
  • Cardinal Gibbons High Schol

Job Titles Held:

  • Sales Representative
  • Server
  • Ice Cream Scooper

Degrees

  • Bachelor of Science
    High School Diploma

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