LiveCareer-Resume

sales representative resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Over ten years’ of combined experience providing outstanding customer service. Proven ability to respond to and resolve customer issues and concerns in a mutually beneficial way. Proficient with Microsoft Office software such as Word, Excel, Access, and PowerPoint. Emergency Medical Technician II/ Monitor Technician with 4.5 years experience working in a fast paced emergency care environment. Monitored 65+ patient’s heart rates for 12 hours a day. Experience working in a high-stress/ fast-paced work environment, working 12+ hours a day on my feet. Customer-oriented sales professional with 6 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Skills
  • Proficient with Microsoft Office
  • EMT license (5+ years experience)
  • CPR certified
  • Fire Fighter 2 certified, currently a Volunteer Firefighter
  • Expert knowledge of EKGs
  • Customer Retention Abilities
  • Customer Needs Assessment
  • Medical background (mother nurse, father PA, wife APRN)
  • Product and Service Knowledge
  • Sales Closing
  • Inside and Outside Sales
  • Critical Decision-Making Skills
Education and Training
Saint Leo University Saint Leo, FL Expected in 01/2022 Bachelor of Arts : Business Administration, Marketing - GPA :
North Florida Community College Madison, FL Expected in 01/2015 Associate of Arts : General Studies - GPA :
North Florida Community College Madison, FL Expected in 01/2014 Associate of Science : Emergency Medical Services - GPA :
Experience
Mci - Sales Representative
Sebastian, FL, 12/2017 - Current
  • Selling outdoor power equipment, such as zero-turn mowers, gas powered handheld equipment, and pressure washers to homeowner and commercial customers
  • Clientele include: City of Tallahassee department employees (Landscaping, Fire Department, Police Department, Water Department, etc.), professional Landscapers, professional cleaning crews, and common homeowners
  • Provide exceptional product knowledge to educate my customers on what they are purchasing and why they should purchase from me.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Cook Children's Healthcare - Service Representative
Grapevine, TX, 09/2017 - 12/2017
  • Scribed service work orders, dealt with customer service, including calling customers with details on their equipment being serviced, talk with customers face to face in order with taking down their needs for the work orders
  • Occasionally work on equipment when other mechanics were overwhelmed with large amounts of orders
  • Deliver completed serviced equipment back to customers.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
  • Updated accounts with recent information and processed customer payments.
Tallahassee Memorial Hospital, Bixler Emergency Center - Emergency Care Technician II
, , 12/2011 - 09/2016
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Collected blood samples for lab analysis to diagnose disease or screen for health problems.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
Activities and Honors
State of Florida, Current Volunteer Firefighter with the Alligator Point Volunteer Fire Department
Accomplishments
  • A member of the Omega Nu Lambda Honors Society for Online Students
  • Emergency Medical Technician. License Number: EMT530426. Expiration date: 12/2024
  • Basic Life Support/ CPR certified. Expiration date: 12/2024
  • Certified Firefighter II, current Volunteer Firefighter with the Alligator Point Volunteer Fire Department
  • Was employee of the month with the Bixler emergency center and was nominated for an ICARE award in 2016. ICARE awards are hospital-wide awards given to a select few individuals who have stood out amongst their peers as a terrific worker. Considered to be the most prestigious award offered to employees through Tallahassee Memorial Hospital.

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Resume Overview

School Attended

  • Saint Leo University
  • North Florida Community College
  • North Florida Community College

Job Titles Held:

  • Sales Representative
  • Service Representative
  • Emergency Care Technician II

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • Associate of Science

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