Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Resourceful sale representative. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.who consistently meets and exceeds productivity goals.
Lead sales representative and assistant manager overseeing store employees. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Collect customer feedback and made process changes to exceed customer satisfaction goals. Responsible for day end sales reports and bank deposits.
Travel Destination Certificate
Lettered in Drama
Lettered in Choir
Coursework in Finance and Business Development
Coursework in Communications and Psychology
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