Sales Representative Resume Example Alorica DIRECTV/AT&T

SALES REPRESENTATIVE

Professional Summary

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Motivated customer service specialist with over 2+ years retail experience in a fast-paced, team-based environment.

Certifications

Skills

Work History

Sales Representative, 11/2017 to 03/2018
Alorica DIRECTV/AT&T – El Paso, TX

Sold services to customers who no longer had services or with a different company.
Collected and processed payments.
Submitted and tracked orders.
Resolved customer concerns promptly to maintain satisfaction.
Alerted customers to upcoming sales events and promotions.
Set up calendar with customer for installation.
Answered customer questions about product availability and installation dates.
Directed calls to appropriate individuals and departments.
Built long-term customer relationships and advised customers on purchases and promotions.
Answered customer telephone calls promptly and in an appropriate manner.

Sales Representative, 11/2017 to 03/2018
Alorica DIRECTV/AT&T – El Paso, TX

Sold services to customers who no longer had services or with a different company.
Collected and processed payments.
Submitted and tracked orders.
Resolved customer concerns promptly to maintain satisfaction.
Alerted customers to upcoming sales events and promotions.
Set up calendar with customer for installation.
Answered customer questions about product availability and installation dates.
Directed calls to appropriate individuals and departments.
Built long-term customer relationships and advised customers on purchases and promotions.
Answered customer telephone calls promptly and in an appropriate manner.

Cashier, 05/2017 to 09/2017
Walmart – Minot, ND

Trained new cashiers on procedures, customer service and sales techniques.
Notified management of security, vandalism and theft concerns.
Monitored areas for security issues and safety hazards.
Assisted on sales floor as needed to maintain service standards.
Responded to customer requests and directed to merchandise.
Kept work areas clean, neat and organized for maximum productivity.
Created attractive displays to promote items.
Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
Assisted customers in selecting items based on needs.
Received customer payments.
Preserved a perfect attendance record for 5 months.
Engaged with customers in a sincere and friendly manner.
Welcomed customers into the store and helped them locate items.
Priced merchandise, stocked shelves and took inventory of supplies.

Waitress/Cashier, 12/2016 to 04/2017
Denny's – El Paso, TX

Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
Observed tables to promptly respond to requests and refill beverages.
Assisted with bussing and restaging tables.
Attended to new tables promptly to answer first questions and take drink orders.
Upheld standards of cleanliness, food handling and safety.
Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Set up advertising signs and displays on shelves, counters and tables.
Processed credit cards, checks, gift cards and coupons.
Effectively listened to, understood and clarified guest concerns and issues.

Waitress/Cashier/Hostess, 06/2016 to 12/2016
Happy Dragon – Pecos, TX

Trained new cashiers on procedures, customer service and sales techniques.
Received customer payments.
Completed purchases using Point of Sale systems.
Greeted customers promptly.
Answered customer telephone calls promptly and in an appropriate manner.
Packaged and labeled food orders.
Kept cases and shelves clean and well stocked.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
Assisted customers with carry-out service.

Waitress/Cashier/Hostess, 06/2016 to 12/2016
Happy Dragon – Pecos, TX

Trained new cashiers on procedures, customer service and sales techniques.
Received customer payments.
Completed purchases using Point of Sale systems.
Greeted customers promptly.
Answered customer telephone calls promptly and in an appropriate manner.
Packaged and labeled food orders.
Kept cases and shelves clean and well stocked.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
Assisted customers with carry-out service.

Skills

Education

General Equivalency Diploma: 01/2017
El Paso Community College - El Paso, TX

Additional Information

Hobbies

Resume Overview

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School Attended

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Degrees