Results-oriented Account Manager who excels in revealing customer needs and delivering solutions.
Prospecting and cold calling
Strategic account development
Strong interpersonal skills
Team building expertise
Proven sales track record
Product training and placement
Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in monthly sales.
03/2011 to Current
Sales RepresentativeBreakthru Beverage － Richmond, VAResponsible for generation sales of company products through planning, product knowledge, and building customer rapport by offering and delivering dependable customer service. Currently responsible for 68 accounts in Central Virginia. Completed certification program for Beverage Professional Apprenticeship in August 2012.
10/2007 to 03/2011
District Sales ManagerAssociated Distributors － Richmond, VAPlanned, organized, and directed the execution of company and supplier programs through assigned sales associates to achieve optimum sales volume and ensured effective presentation of the supplier brands to customers and consumers.
05/1998 to 12/2006
Vocational Case Manager/Case SupervisorQRS Managed Care Services － Dunbar, WVInterviewed and evaluated injured workers to determine if client was a candidate for vocational rehabilitation services. Collected and analyzed data to determine clients strengths, prognosis, and functional status. Implemented rehabilitation plans that were consistent with education and vocational history. Supervised six case managers from 1999-2006. Became Qualified Rehabilitation Professional in state of West Virginia in 2003. Represented company as Account Executive 2003-2006.
07/1988 to 07/1992
Seaman/YeomanUnited States Coast Guard/Electronics Engineering Center － Wildwood, NJ
Duties included clerical and administrative assistance, rate counseling for enlisted personnel. Editor of weekly newsletter at the Coast Guard Base.
Associate of Science: Law EnforcementBluefield State College － Bluefield, WV
Bachelor of Science: Criminal Justice AdministrationBluefield State College － Bluefield, WV