Multi-faceted and self-driven professional with 10 + years of experience in social service, medical sales, and management. Proven ability to effectively promote products and services, acquire new accounts, build territories, and grow sales among existing accounts.
Establish and maintain relationships with referral sources in the medical community. Responsible for reaching oxygen, MDinr, and unit Dose goals. Identify and develop referral sources. Conduct in-services and lunches for referral sources on products and services. Follow up on referral sources and patient information. Assist in preparation of sales forecast. Understand and provide information on Medicare and Insurance procedures to referral sources.
Supervised daily operations of the PAL house and Bearly Worn Children's Consignment Store. Coordinated discharge planning to create smooth transitions into the community. Kept up-to-date, thorough and accurate case files. Represented the agency at meetings and conferences.Led weekly program management meetings and supervision.Addressed program and policy issues, developed best practices and improved service delivery.Evaluated team member performance and offered constructive feedback.Led presentations aimed at developing support for the PAL program. Developed Life Skills and job readiness programs to meet the resident's need for employment, housing, transportation, medical and crime prevention needs.Oversaw the intake process for all new residents. Financial management and Budget reports.
Home-based case manager for families involved in with Juvenile Court System.
Collection of court costs and fines ordered. Assisted with the IV-E reimbursement.
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