LiveCareer-Resume

sales representative resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 10 years of experience utilizing consultative sales methods to develop new business. Proficient in CRM and Microsoft office. Polished in creating new sales and outreach opportunities and deflecting objections. Knowledgeable and dedicated customer service professional with extensive experience in Automotive industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Professional Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills
  • Customer retention abilities
  • Sales closing
  • Negotiations
  • Customer needs assessment
  • Lead generation
  • Prospecting and networking skills
  • Account management understanding
  • Time management ability
  • MS Office proficiency
  • Effective communication
  • Clerical support
  • Customer service
  • Call center experience
  • High-energy attitude
  • Organizational strengths
  • Sales development
  • Needs Understanding
  • Consultative Selling Techniques
  • Product and Service Knowledge
  • Sales Representation
  • Network Development
  • Continuous Improvement Strategies
  • Post-Sales Support
Work History
Sales Representative, 08/2018 - 04/2020
Itt Inc. Orchard Park, NY,
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
  • Built positive and productive customer connections to drive consistent sales
  • Elevated new business opportunities by implementing effective networking strategies
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges
  • Generated sales by cold-calling and closing prospects
  • Built client base and promoted products to new and existing clients
  • Monitored customer order process and addressed customer issues
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals
Sales Representative, 01/2017 - 07/2018
Itt Inc. Valencia, CA,
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals
  • Built positive and productive customer connections to drive consistent sales
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies
  • Built client base and promoted products to new and existing clients
  • Followed up after sales to assess satisfaction and identify ongoing requirements
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits
  • Generated sales by cold-calling and closing prospects
  • Ensured effective customer communication to maintain customer satisfaction and loyalty
  • Answered customers' questions and addressed problems and complaints in person and via phone
Sales Representative, 02/2016 - 01/2017
Itt Inc. Colfax, NC,
  • Performed customer needs assessments and suggested appropriate solutions that would solve business issues
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant products
  • Expanded new business, implementing effective networking strategies
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Ensured effective customer communication to maintain customer satisfaction and loyalty
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals
  • Cultivated strong relationship with customers while fostering positive business image
  • Cold called business leaders to initiate inclusion in sales strategies
  • Followed-up with clients after installations to ensure quality service and customer satisfaction
Sales Floor Associate, 08/2013 - 02/2016
Petco Wellington, FL,
  • Provided every customer with professional and polite support for sales and service needs
  • Monitored team members in mastering sales techniques to consistently exceed objectives
  • Processed payments and maintained accurate drawers to meet financial targets
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills
  • Supported training and development of new staff on company policy, procedures and sales tactics
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets
  • Answered questions about current promotions and resolved issues according to store policies
Education
ASSOCIATE OF SCIENCE: MARKETING, Expected in
-
Daytona State College - , FL
GPA:
Status -
Certification : Sale Training, Expected in 02/2016
-
Allen Ram Sales Training - Online,
GPA:
Status -

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Resume Overview

School Attended

  • Daytona State College
  • Allen Ram Sales Training

Job Titles Held:

  • Sales Representative
  • Sales Representative
  • Sales Representative
  • Sales Floor Associate

Degrees

  • ASSOCIATE OF SCIENCE
  • Certification

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