Ambitious professional who is well diversed in all aspects of banking, management & the financial industry. Most recently, Branch Sales Manager at Bank of the West. Prior to that, managing a Credit Union , which expands my financial banking experience even wider. Prior to it I managed an extra large branch for Chase Bank in Vallejo. For the past twenty years, my experience has been focused on building my own franchise, primarily on people, sale process, behavior change and building / expanding relationships and certainly and most importantly "Customer Service". I am certainly well experienced in co-managing several branches. Duties included defining talents, hiring, training, coaching and team building. Also gained experience as a regional manager overseeing six branches in different markets of a small community bank, with 42 staff members for three years. Seventeen years of management experience and total of thirty-three years, delivering excellent customer service, attaining branch and company goals. Including but not limited to sales, service, quality assurance, P & L, Loss prevention, fraud / security, business development, coaching and staff development.
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