LiveCareer-Resume

sales manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Qualified Personal Care professional specializing in helping clients with medication concerns and management. Skilled at providing mobility and personal care support, administering medications and organizing appointments. Diligent about keeping personal areas clean and organized for client safety.

Reliable Care Provider with 5+ years of experience providing exceptional patient care in home environments. Passionate about fostering patient progress through teaching sustainable habits for health and wellbeing. Dedicated to patient safety and wellness.

Compassionate focused on providing comprehensive client support. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to providing emotional and social support to promote overall wellness.

Detail-oriented Home Care professional adept in offering client assistance with daily living activities, transportation and overall well-being. Offering 5+ years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care.

Compassionate focused on providing comprehensive client support. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to providing emotional and social support to promote overall wellnessparation with passion for community contribution.

Skills
  • Quality program protocols
  • Client safety and first aid
  • Case management experience
  • Compassionate client care
  • Administering medication
  • Care plan management
  • CPR and BLS certified
  • Bi-lingual in English and French
  • Diabetes management
Education and Training
Asheville High Asheville, Expected in 05/1994 High School Diploma : - GPA :
Certifications
  • CPR certified through American Heart Association
Experience
Evolytics - Sales Manager
Kansas City, MO, 10/2019 - Current
  • Boosted monthly sales , and exceeded lead conversion and sales goals.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Projected more in sales during peek month's and achieved target goals.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Work at two different store locations.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Reduce shrink through implementation of improved merchandising and inventory procedures.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues.
  • Created daily reports and monitor daily reports to effectively manage inventory turnaround times.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Contributed to positive, organized store appearance.
  • Achieved sales goals and business objectives by motivating staff.
  • Boosted store profit into regional top sales, service and loss prevention incentives.
  • Supervised 15+ employees, building successful and talented department that increase sales.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Created excellent experience to cultivate customer loyalty and retention.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Hearth & Home Technologies - Customer Service Supervisor
Charlotte, NC, 10/2017 - 10/2019
  • Monitored daily activities of customer service team, providing guidance and encouragement to optimize productivity.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Organized effective shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Addressed and mitigated escalated situations to meet organizational objectives and drive customer satisfaction ratings.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Generated reports on KPIs to track and improve key metrics.
  • Oversaw and assessed customer service staff activities, providing personnel with regular performance-related feedback.
  • Achieved commendations for providing top-quality customer service.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Answered customer requests with friendly, knowledgeable service and support.
  • Addressed customer inquiries to increase customer satisfaction ratings.
  • Supervised 10+ associates completing efficient daily.
  • Mentored new employees on registers,
  • And and delivered constructive feedback to increase understanding of job duties.
  • Evaluated and authenticated returns, exchanges and voids.
  • Coordinated work of 15+ employees by offering clear direction and motivational leadership.
  • Compiled daily reports to help management enhance plans and make key operational decisions.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Managed department schedules to maximize coverage during peak hours.
  • Oversaw training of new team members and mentored each to promote productivity, accuracy and friendly service.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Maintained knowledge of company products and services to effectively resolve complaints and concerns.
  • Ensured team member performance by providing supervision, scheduling, counseling and evaluations.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Received accolades for delivering exceptional customer service.
Outreach Health Services Inc. - Home Health Care Provider
City, STATE, 01/2015 - 01/2018
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
  • Monitored clients' progress to report necessary changes.
  • Met client demands by referring direct care providers.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Oversaw resource allocation in alignment with KPIs for patient and customer satisfaction.
  • Maintained strong knowledge of medications and medical terminology through continued education and seminars.
  • Communicated with field staff to address issues and discuss solutions.
  • Monitored employee performance and applied objective feedback to inform evaluations.
  • Provided companionship, personal care and household management assistance to clients within private home settings.
  • Advised personnel in required documentation processes for clinical outcomes.
  • Monitored client behaviors and emotional states, reporting concerns to rn and documenting information in files.
  • Built positive rapport with referral sources to promote business services.
  • Monitored and managed referral volume according to staff availability.
  • Administered all necessary medications as directed by care plan.
  • Provided personalized home-care to clients and fostered independence and health.
  • Supported field staff, patients and families in dealing with clinical issues and concerns.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Prepared high -quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Delivered exceptional in-home patient care throughout recovery.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Worked to improve patient outlook and daily living through compassionate care.

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Resume Overview

School Attended

  • Asheville High

Job Titles Held:

  • Sales Manager
  • Customer Service Supervisor
  • Home Health Care Provider

Degrees

  • High School Diploma

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