To obtain a position in Events, Meetings and/or the Destination Management field that will utilize my significantly honed skills in hospitality sales, effective closing strategies, relationship building techniques and program operations to positively impact company profitability and reputation. Career Statement________________________________________
Genuinely passionate about the Meetings and Events Industry which is clearly displayed through performance. Resourceful leader adept at implementing integrated strategies to develop and maintain company sales and operations. As a recognized expert in communication I utilize a variety of approaches and communication techniques tailored to each situation. Additionally, I am result-oriented and maintain a positive attitude on a consistent basis and have proven the ability to build lasting business relationships through preparation, performance, personal service and credibility. Is able to adjust the scope of work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
Sales Manager01/2014 to 01/2014Meeting Movers, IncOrlando, FL
Conceived and implemented marketing plans to penetrate new markets in an effort to develop and expand client base.
Cultivate excellent relationships with new prospects, existing customers and vendors alike.
Created accurate costing sheets, scope of services, client contracts and deposit billing invoices.
Customized RFP's to meet the goals and budget of each individual client.
Operated each customers program with a strong eye to detail, organization and flexibility.
Program services include but are not limited to; VIP meet and greet service, airport shuttles, hotel shuttle systems for citywide conventions and dine-a-rounds, offsite tours/ events, entertainment, décor and venue selection.
Vendor/Contract negotiation for said programs.
Conceptualized content for company website, marketing collateral and increased social media presence.
HospitalityStaff - Orlando01/2013 to 01/2014Orlando, FL
Event Supervisor and Operations
Oversee and run operations for over 100+ staffed employees including but not limited to personal supervision of each project while gracefully managing the ever-changing demands of the client's requests.
Booking personnel for all event orders across multiple projects simultaneously.
Create and organize staff and client schedules for large volume events; act as a flexible extension of client's management team for staffed events, to ensure operational stability.
Prospect new market segments; create proposals, develop, secure and execute said programs.
Control over all advertisements and the budgets associated with staff recruitment.
Facilitating all new hire screening procedures and interview processes; Administered new hire orientation and taught in-house training and certifications.
Proven ability to build and sustain longstanding relationships with clients and associates alike to ensure exclusivity.
Management and Supervisory Onsite Support01/2013 to 01/2014HES Conference StaffingOrlando, FL
Supports and serves as an extension of the client's management team for various industry events such as conferences, conventions, tradeshows and weddings.
Including but not limited to: Enforce event operations and time lines.
Direct and inform participants of mission guidelines.
Sales and booth registration.
Assist in brake out sessions and timeliness of events.
Directs and informs attendees and guests with event details and related questions or concerns.
Support meet and greets and ETA management of airport arrivals.
Participate and contribute in pre and post con meetings.
Such clients include but not limited to: Just Marry, FETC, CITRIX, Hello Florida, Mears and Gartner Symposium/ITxpo.
1 1Meeting Professionals InternationalOrlando, FLActive member with MPI Orlando Chapter and a representative on the Communications Committee as Social Media Ambassador Manager
Bachelor's Degree: Interpersonal/Organizational Communication1 2013University of Central FloridaOrlando, FLGPA: GPA: 3.5Interpersonal/Organizational Communication GPA: 3.5