Motivated Sales Account Manager specializing in budgeting, project management and staff training and development. Thoroughly understands client preferences and needs, and effectively manages sales teams to optimize customer satisfaction and boost sales.
Ranked number 1 sales person in the nation based upon closure percentage and referral base. Managed a portfolio of 1000 accounts, which generated 1.7 Million dollars in revenue per year. Upsold add-on services to existing customers, generating incremental revenue of $700,000 per year. Grew customer base from 200 accounts to 700 accounts in the stores opening year. Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Wrote, proofed and edited sales proposals and correspondence. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Addressed customer questions and concerns regarding products, prices and availability. Trained sales teams on educational products at seminars and special events. Answered customers' questions about products prices, availability, uses and credit terms. Determined the cost and pricing of proposals and bids. Developed and executed annual sales plans and strategies for Greater Kansas City area Fort Leavenworth. Delivered exceptional account service to strengthen customer loyalty. Estimated and quoted prices, credit and contract terms, warranties and delivery dates. Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
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