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Sales Manager Resume Example

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SALES MANAGER
Professional Summary

Objective automotive industry leader with demonstrated success in leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to dynamic conditions. Poised and professional Finance Director/ Sales Manager skilled at informing clients about banking products and services while recommending best options to meet needs. Results-oriented self-motivator with over 20 years in sales management, loan management and general bank operations. Excellent interpersonal skills. Trustworthy Finance Director focused on honoring company ethics and preserving confidentiality.

Work History
Terry Lee Genesis Of Noblesville - Sales ManagerNoblesville, IN08/2019 - Current
Bill Estes Automotive - Finance DirectorBrownsburg, IN10/2007 - 08/2019
  • Set clear departmental objectives and developed effective strategies to achieve targeted goals.
  • Recruited, interviewed, hired, and trained 10+ employees and implemented mentoring program to promote positive feedback and engagement.
  • Retained and promoted over 85% of employees within dealer group.
  • Engaged employees in business processes with positive motivational techniques.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Assessed employee performance and developed improvement plans.
  • Assisted GSM with recruiting, interviewing, and hiring new employees for Sales and Management positions.
Dellen Automotive - Sales ManagerGreenfield, IN10/2005 - 10/2007
  • Identified and hired highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Held weekly meetings with Sales Associates to identify techniques to overcome sales obstacles.
  • Developed strategic and impactful relationships with key suppliers and clients to foster profitable business initiatives.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Stanley Chevrolet - Internet Sales ManagerMcCordsville, IN04/2003 - 10/2005
  • Updated company website with deals and product packages.
  • Acted as the first point of contact for Stanley Chevrolet.
  • Responded to internet inquires and phone calls in a timely manner.
  • Provided superior and individualized customer service.
  • Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 5%.
  • Helped in developing highly successful digital strategies for various platforms to attract customer engagement.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Expanded customer base by identifying needs, developing solutions, and delivering client-centered products.
Custom

Eric Peterson- Regional Account Manager Automotive Sales Coach

Larry Lacy- Underwriter Huntington National Bank

Paul Trainor- Representative Huntington National Bank

Eric Pferrer- VP Underwriting Huntington National Bank

Mark Badgley- Client/ Systems Engineering Leader Johnson Controls

Grant Lyons- Loan Officer Bailey & Wood Financial Group

Skills
  • Financial Analysis
  • Business Development Expertise
  • Relationship Building and Management
  • Interpersonal Communication
  • Organizational Skills
  • Risk Mitigation
  • Cash Handling Expertise
  • Revenue Generation
  • Staff Management
  • Sales Professional

Platform Software Proficiency

  • Route One
  • Dealertrack
  • Reynolds & Reynolds
  • Ignite
  • Arkona
  • E-Leads
  • V-Auto
  • CDK
  • AutoBase
  • DealerSocket
  • Darwin
Education
05/1996Connersville Senior High SchoolConnersville, iNHigh School Diploma
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Resume Overview

Companies Worked For:

  • Terry Lee Genesis Of Noblesville
  • Bill Estes Automotive
  • Dellen Automotive
  • Stanley Chevrolet

School Attended

  • Connersville Senior High School

Job Titles Held:

  • Sales Manager
  • Finance Director
  • Internet Sales Manager

Degrees

  • High School Diploma

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