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Sales Manager Resume Example

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SALES MANAGER
Skills
  • Excellent sales and negotiation.
  • Great communication by actively listening to my customer
  • Product and service management
  • Persuasive negotiations
  • Extensive product knowledge
  • Proficient at upselling
  • Leadership
  • Dependability
  • Teamwork
  • Adaptability
  • Empathic
  • Problem-solving

Education
05/2016
Bachelor of Arts - Business Management
Indiana University SoutheastNew Albany, IN
Summary

Results-driven sales leader seeking an opportunity grow with your company by bringing a demonstrated record of progressive growth and accomplishment in a sales environment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers.

Experience
Sales ManagerCELLULARSALES | Knoxville, TN02/2019 - Current
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Negotiated and closed deals with minimal oversight.
  • Expanded new business, implementing effective networking strategies.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Senior Field TechnicianCharter Communications | Jeffersonville, IN09/2016 - 02/2019
  • Diagnosed malfunctions to various tools, equipment and machinery components.
  • Trained new team members, established schedules and managed inventory.
  • Took field measurements and recorded daily quantities.
  • Kept all equipment running by paying close attention to signs of issues and completing quality repairs.
  • Applied company safety policies consistently when performing daily tasks.
  • Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Established and modified networks and computers for residential and commerical
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.
  • Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.
Fulfillment SpecialistAmazon | Jeffersonville, IN07/2015 - 08/2016
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation to avoid mishaps.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Sales AssociateBest Buy | Clarksville, TN05/2014 - 11/2015
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
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Resume Overview

Companies Worked For:

  • CELLULARSALES
  • Charter Communications
  • Amazon
  • Best Buy

School Attended

  • Indiana University Southeast

Job Titles Held:

  • Sales Manager
  • Senior Field Technician
  • Fulfillment Specialist
  • Sales Associate

Degrees

  • Bachelor of Arts - Business Management

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