Sales Manager,
11/2013
to Current
Banc Home Loans –
Roseville,
CA
My primary focus is driving sales results through direct outreach to potential clients, current clients and Realtors. I enjoy the fast paced ever changing environment that I work in. Every client has unique circumstances and qualifications and helping them achieve home ownership is very rewarding.
- Supervise a sales force of 3 loan officer assistants.
- Developed a comprehensive training program for new sales associates.
- Contacted customers by phone and email in response to inquiries.
- Promptly resolved all customer requests, questions and complaints.
- Built relationships with customers and the community to establish long-term business growth.
Ranked in the top 2% Nationally for funded dollars in 2014, Scotsman Guide.
Loan Officer,
04/2012
to 11/2013
Prospect Mortgage –
Roseville,
CA
My primary focus was driving sales results through direct outreach to potential clients, current clients and Realtors.
President's Club Winner 2004- present.
Planned and directed staff training and performance evaluations.
- Trained all incoming sales team members.
- Contacted customers by phone and email in response to inquiries.
- Promptly resolved all customer requests, questions and complaints.
Loan Officer,
02/2010
to 04/2012
Imortgage –
Roseville,
CA
Team Home Loan Consultant,
04/2004
to 02/2010
Bank of America/Countrywide –
Roseville,
CA
Regional Merchandise Manager- Special Sizes,
04/2001
to 04/2004
Nordstrom –
Walnut Creek,
CA
