Successful banking professional with 12 years of management and operations experience with top performing banking institutions. Delivered consistently strong financial results and deposit growth within a competitive and challenging market. Exceptional strategic planning, leadership, team building, problem solving, process improvement and communication skills.
Provide leadership, training and direction to a team of two sales advisor's responsible for driving sales growth within the lease to own unit inside HH Gregg electronics/appliance retail store.
Planned and coordinated a wide range of service learning activities for at-risk youth throughout Chicago's south suburbs. Spearheaded and after-school learning/civic engagement project to deliver enrichment services and resources to students at a local high school.
Managed a team of 13 employees, including four supervisors. Responsible for all questions and sales activities to achieve high sales and audits.
Oversaw and managed all financial operations; supervised and delegated responsibilities to a five-member staff. Responsible for recruitment, hiring, training, developing and assessing performance of employees.
Processed employee payroll through ADP's processing system.
Provided leadership and direction to a team of 16 tellers with oversight of all vault operations, transaction processing, window services, safe deposit services and administration.
Developed and implemented new promotions and marketing strategies for growing business, i.e., sales of checking, savings, CD's and money market accounts.
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