High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Create, manage and execute plans to increase sales and conversion percentages- Train, motivate and evaluate coworkers- Organize daily activities, including coworker schedules- Set specific goals for store performance, customer satisfaction and coworker development- evaluating store performance by monitoring weekly, monthly and quarterly performance and financial reports
Collections, customer servicing and other loss mitigation or recovery activities. Contacting delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. Work with customers to establish full balance repayment plans or settlements. Dealing with an established list of accounts on an automated collections system and/or autodialer. Educating customers on account terms and alternate payment programs and methods.
Responsible to market financial products and plans and make certain the organization achieves its set targets
Develop lucrative marketing plans to attract more clientèle and promote existing and new financial offers among the clients
Deliver training to the new employees of the organization
Drafted and verified different documents relating to financial plans and maintained records for future references
My basic function is sales, providing top quality guest assistance and
customer service that far exceeds that of our competitors.
Continuously demonstrate a solid commitment in selling products and services on behalf of Hhgregg also assisting in developing and training of new associates when required.
**Currently pursuing bachelors degree in Business Management to be completed by fall of 2018
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